Adobe FlashPlayer 9

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

Recently I was prompted to update to the latest version of FlashPlayer by a
trusted website. However, when I tried to update/install I received the error
message "You do not have access to make the required system configuration
modification. Please rerun installation from administrator account". I am
running Windows XP home edition SP2, and I'm wondering if the error is
related to any recent updates?
The only accounts on my computer belong to myself and my husband, both with
administrator status. A friend suggested trying the installation in safe mode
from the "hidden" administrator account - that didn't work either. Any other
suggestions?
 
Common Adobe Flash Player install issues
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_19166

--
Carey Frisch
Microsoft MVP 2007
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

---------------------------------------------------------------------------­---------------------------------

:

| Recently I was prompted to update to the latest version of FlashPlayer by a
| trusted website. However, when I tried to update/install I received the error
| message "You do not have access to make the required system configuration
| modification. Please rerun installation from administrator account". I am
| running Windows XP home edition SP2, and I'm wondering if the error is
| related to any recent updates?
| The only accounts on my computer belong to myself and my husband, both with
| administrator status. A friend suggested trying the installation in safe mode
| from the "hidden" administrator account - that didn't work either. Any other
| suggestions?
 
Hi Carey, thanks for answering my post, but unfortunately I've already
followed all the instructions in that tech note to no avail, including
uninstalling all previous versions of Flash before trying to install Flash 9.
My problem remains: XP is telling me I am NOT a computer administrator.
Anyone else having this problem or have any other suggestions? I'm willing to
try almost anything now - this is extremely frustrating! Thanks in advance. :)
 
Make sure you are actually logged on as the administrator:

Original Administrator Account Does Not Appear During Friendly Logon Method
http://support.microsoft.com/default.aspx?scid=kb;en-us;281992&Product=winxp

Enable Administrator account on Welcome Screen
http://www.dougknox.com/xp/scripts_desc/xp_admin_ok.htm


--
Carey Frisch
Microsoft MVP 2007
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

---------------------------------------------------------------------------­---------------------------------

:

| Hi Carey, thanks for answering my post, but unfortunately I've already
| followed all the instructions in that tech note to no avail, including
| uninstalling all previous versions of Flash before trying to install Flash 9.
| My problem remains: XP is telling me I am NOT a computer administrator.
| Anyone else having this problem or have any other suggestions? I'm willing to
| try almost anything now - this is extremely frustrating! Thanks in advance. :)
 
Thanks (again) for responding, Carey. No luck (again). As I stated in my
original post, I have already logged on as Administrator (in safe mode) - and
it did not work.
 
I have the same problem and I tried downloading it from the
administrators account and it still wouldn't work. It would still say
I'm not the administrator.
 
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