Adobe Acrobat--HELP

  • Thread starter Thread starter adri
  • Start date Start date
A

adri

I have downloaded and deleted and downloaded this program
many times and when I try to use it, it just freezes! I
need to read my .pdf files! Help!
 
adri said:
I have downloaded and deleted and downloaded this program
many times and when I try to use it, it just freezes! I
need to read my .pdf files! Help!
Click to expand...

You are using Adobe Reader from
http://www.adobe.com/products/acrobat/readstep2.html ?

Odds are there is nothing wrong with the Adobe program. It works just
fine for millions of people. Something with your machine, but I can't
think what would be differnt to significantly affect Adobe other than
some computer virus or worm has caused an unusual flaw.

1. check for virues and worms with anti-virus and something like ad-aware
2. get a fresh copy of Adobe Reader and try installinging again, but
this time turn off virus protection software.
3. Seek assistance from Adobe support.
 
Are you using "Add Remove Programs" from Control Panel to get rid of the
instances of Acrobat? If not try that and then download and install again.
Is it possible that the files that you think are .pdf's are not really
..pdf's???

Good luck!
 
I had a problem with this as well. You say you
downloaded and deleted etc. etc. - but did you install?
Just a thought but it must run from your Adobe main
folder so you can upgrade later if need be. I'm a novice
but it worked for me after many tries. Hope this helps :-)
 
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