Q
QBob
Hello, thanks for reading. I am trying to find some information on an issue
I have had a couple times. I will have a user who calls and says all her
settings are gone. After checking out her system there is a new account
created called <username>.<pcname> jsmith.computer1. The user account
<username> jsmith is still there with all the users orginal settings, but it
is now looking at a new user account that was created out of the blue. I
can log the user out, login as someone else and rename the account, but the
system itself is now set to always login with the jsmith.computer1. I can
also just copy the users information from jsmith to jsmith.computer1 and
everything works fine again, but then I have account entries in the
Documents and Settings that I do not want or need there. I am interested in
any information on why this happens, fixes for this and any documentation/KB
articles anyone has seen. I have found a couple, but nothing too exciting.
Thanks again.
I have had a couple times. I will have a user who calls and says all her
settings are gone. After checking out her system there is a new account
created called <username>.<pcname> jsmith.computer1. The user account
<username> jsmith is still there with all the users orginal settings, but it
is now looking at a new user account that was created out of the blue. I
can log the user out, login as someone else and rename the account, but the
system itself is now set to always login with the jsmith.computer1. I can
also just copy the users information from jsmith to jsmith.computer1 and
everything works fine again, but then I have account entries in the
Documents and Settings that I do not want or need there. I am interested in
any information on why this happens, fixes for this and any documentation/KB
articles anyone has seen. I have found a couple, but nothing too exciting.
Thanks again.