Administrator rights-QuickBooks2006Pro

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Guest

I just purchased QuickBooks 2006, Pro Edition and want to use it for my small
business designing and creating jewelry. I work from home, have only this one
machine, have Windows XP Home Edition, and want to tell this darn machine
that I am the ADMINISTRATOR! I have already talked to Inuit, Microsoft, Dell,
and spent the past two days trying to research how to do this procedure.

Can anyone help me? Dell wanted at least $99.00 to walk me through it and
Microsoft want over $200.00 for some sort of service pack. Give me a break!
I'm no techie, but I'm not stupid either. That's a gimmick to sell
'aftercare', where their real money is, in my estimation.

With instructions I can get this done, I just know it!

If this product (QuickBooks) is not compatible with XP Home Edition, I need
to know so I can have rebuttal to Inuit.

Thanks so much for reading my 'rant' over this problem.

Administrator wannbe
 
Exactly what is happening and what error messages do you get?? Verify that
you are indeed logged on as an administrator by using the command net
localgroup administrators to view what users are in that group or use the
command net user username using your real username to see if your account
shows as being included in the administrators group.If not boot into Safe
Mode and logon as the built in administrator account to add your account to
the administrators group. By default the built in administrator password is
blank in XP Home. Of course you also need to make sure that your computer is
clean from malware and spyware [let us know if you need help on that] and
some spyware/internet protection packages can be configured to "guard" the
computer and registry and can interfere with software installations unless
that feature is disabled. --- Steve
 
Administrator said:
I just purchased QuickBooks 2006, Pro Edition and want to use it for my small
business designing and creating jewelry. I work from home, have only this one
machine, have Windows XP Home Edition, and want to tell this darn machine
that I am the ADMINISTRATOR! I have already talked to Inuit, Microsoft, Dell,
and spent the past two days trying to research how to do this procedure.

Can anyone help me? Dell wanted at least $99.00 to walk me through it and
Microsoft want over $200.00 for some sort of service pack. Give me a break!
I'm no techie, but I'm not stupid either. That's a gimmick to sell
'aftercare', where their real money is, in my estimation.
Click to expand...


I'm afraid it's not possible to offer any real help, based on the
sparcity of information you've provided. Are you trying to install the
program, or are you trying to use it? What are the specific error
messages the you get? What specific trouble-shooting steps have you
taken, and what were the results of each?

With instructions I can get this done, I just know it!
Click to expand...


But what instructions do you need? For installing and configuring the
application, consult its maker, Intuit. For Windows issues,

If this product (QuickBooks) is not compatible with XP Home Edition, I need
to know so I can have rebuttal to Inuit.
Click to expand...

Did the application's packing have a "Designed for Windows XP" logo?
It's normal for a WinXP-compatible application to require administrative
privileges for the installation. If, however, the application is
requiring the anyone using it have administrative privileges, then it is
*NOT*, by Microsoft's definition, WinXP-Compatible. Properly designed
applications can be used by normal users, without elevated privileges.

From "Designed for Windows XP" for Applications
(http://www.microsoft.com/winlogo/software/windowsxp-sw.mspx):

3.0 Data and Settings Management: Requirements Summary

Windows XP provides an infrastructure that supports state separation of
user data, user settings, and computer settings. Applications that use
this infrastructure correctly offer the following benefits:

* Applications do not fail when run by Limited Users
(non-Administrator), allowing family or friends to share a computer
safely and easily.
* Parents can allow children to use the computer without giving
them administrative privileges, which would give the child unrestricted
access to modify the computer.
* Users can back up their individual documents and settings easily
without needing to back up application and operating system files.
* Multiple users can share a single computer, each with his or her
own preferences and settings.
* Applications are less likely to prevent Fast User Switching from
operating correctly and efficiently.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin
 
Thanks so much, Steven and Bruce. Will get exact wording of error message and
be back. I'm a retired social worker, not a techie, so how do I get to
'command net localgroup administrators'? I have downloaded many programs on
this machine and have NEWVER had any problems accessing them until this one.

Mary

Steven L Umbach said:
Exactly what is happening and what error messages do you get?? Verify that
you are indeed logged on as an administrator by using the command net
localgroup administrators to view what users are in that group or use the
command net user username using your real username to see if your account
shows as being included in the administrators group.If not boot into Safe
Mode and logon as the built in administrator account to add your account to
the administrators group. By default the built in administrator password is
blank in XP Home. Of course you also need to make sure that your computer is
clean from malware and spyware [let us know if you need help on that] and
some spyware/internet protection packages can be configured to "guard" the
computer and registry and can interfere with software installations unless
that feature is disabled. --- Steve


Administrator wannbe said:
I just purchased QuickBooks 2006, Pro Edition and want to use it for my
small
business designing and creating jewelry. I work from home, have only this
one
machine, have Windows XP Home Edition, and want to tell this darn machine
that I am the ADMINISTRATOR! I have already talked to Inuit, Microsoft,
Dell,
and spent the past two days trying to research how to do this procedure.

Can anyone help me? Dell wanted at least $99.00 to walk me through it and
Microsoft want over $200.00 for some sort of service pack. Give me a
break!
I'm no techie, but I'm not stupid either. That's a gimmick to sell
'aftercare', where their real money is, in my estimation.

With instructions I can get this done, I just know it!

If this product (QuickBooks) is not compatible with XP Home Edition, I
need
to know so I can have rebuttal to Inuit.

Thanks so much for reading my 'rant' over this problem.

Administrator wannbe
Click to expand...
Click to expand...
 
Steven and Bruce: "User Access Rights Problem" - (Error Message) : "Windows
XP and Windows 2000 users must have Power Users or Administrator group rights
in order to run QuickBooks. Please contact your system administrator about
being granted those rights. If you already have Power User or Administrator
group rights, you may be experiencing a known issue. Note the error and type
the following URL address in a Web browser window for troubleshooting steps:
http://www.quickbooksdirect.com/GroupRights." I have contacted Inuit two days
ago and they tested my hardware, but said I need to talk with the Windows XP
people. So I did that, they told me to talk with the Dell people (Dimension
8200). No solution to date.

I have tried everything from the Group Policy Editor, NTFS, MMC, and nothing
has worked. So frustrating...........

Mary

Steven L Umbach said:
Exactly what is happening and what error messages do you get?? Verify that
you are indeed logged on as an administrator by using the command net
localgroup administrators to view what users are in that group or use the
command net user username using your real username to see if your account
shows as being included in the administrators group.If not boot into Safe
Mode and logon as the built in administrator account to add your account to
the administrators group. By default the built in administrator password is
blank in XP Home. Of course you also need to make sure that your computer is
clean from malware and spyware [let us know if you need help on that] and
some spyware/internet protection packages can be configured to "guard" the
computer and registry and can interfere with software installations unless
that feature is disabled. --- Steve


Administrator wannbe said:
I just purchased QuickBooks 2006, Pro Edition and want to use it for my
small
business designing and creating jewelry. I work from home, have only this
one
machine, have Windows XP Home Edition, and want to tell this darn machine
that I am the ADMINISTRATOR! I have already talked to Inuit, Microsoft,
Dell,
and spent the past two days trying to research how to do this procedure.

Can anyone help me? Dell wanted at least $99.00 to walk me through it and
Microsoft want over $200.00 for some sort of service pack. Give me a
break!
I'm no techie, but I'm not stupid either. That's a gimmick to sell
'aftercare', where their real money is, in my estimation.

With instructions I can get this done, I just know it!

If this product (QuickBooks) is not compatible with XP Home Edition, I
need
to know so I can have rebuttal to Inuit.

Thanks so much for reading my 'rant' over this problem.

Administrator wannbe
Click to expand...
Click to expand...
 
Administrator said:
Steven and Bruce: "User Access Rights Problem" - (Error Message) : "Windows
XP and Windows 2000 users must have Power Users or Administrator group rights
in order to run QuickBooks. Please contact your system administrator about
being granted those rights.
Click to expand...


Well, that makes it pretty clear that the makers of QuickBooks already
know that their product is *NOT* properly designed for WinXP.
Considering the version of the program, I can only conclude that this
incompatibility is deliberate; the "why" is another question.

You may experience some problems if the software was designed for
Win9x/Me, or if it was intended for WinNT/2K/XP, but was improperly
designed. Quite simply, the application doesn't "know" how to handle
individual user profiles with differing security permissions levels, or
the application is designed to make to make changes to "off-limits"
sections of the Windows registry or protected Windows system folders.

For example, saved data are often stored in a sub-folder under the
application's folder within C:\Program Files - a place where no
inexperienced or limited user should ever have write permissions. (Games
are particularly likely to follow this horrible practice.)

It may even be that the software requires "write" access to parts
of the registry or protected systems folders/files that are not normally
accessible to regular users. (This *won't* occur if the application is
properly written.) If this does prove to be the case, however, you're
often left with three options: Either grant the necessary users
appropriate higher access privileges (either as Power Users or local
administrators), explicitly grant normal users elevated privileges to
the affected folders and/or part(s) or the registry, or replace the
application with one that was properly designed specifically for
WinNT/2K/XP.

Some Programs Do Not Work If You Log On from Limited Account
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307091

Additionally, here are a couple of tips suggested, in a reply to a
different post, by MS-MVP Kent W. England:

"If your game or application works with admin accounts, but not with
limited accounts, you can fix it to allow limited users to access the
program files folder with "change" capability rather than "read" which
is the default.

C:\>cacls "Program Files\appfolder" /e /t /p users:c

where "appfolder" is the folder where the application is installed.

If you wish to undo these changes, then run

C:\>cacls "Program Files\appfolder" /e /t /p users:r

If you still have a problem with running the program or saving
settings on limited accounts, you may need to change permissions on
the registry keys. Run regedit.exe and go to HKLM\Software\vendor\app,
where "vendor\app" is the key that the software vendor used for your
specific program. Change the permissions on this key to allow Users
full control."


If you already have Power User or Administrator
group rights, you may be experiencing a known issue. Note the error and type
the following URL address in a Web browser window for troubleshooting steps:
http://www.quickbooksdirect.com/GroupRights." I have contacted Inuit two days
ago and they tested my hardware, ...
Click to expand...


.... Which could not possibly be a factor in the type of error you're
experiencing.

.... but said I need to talk with the Windows XP
people.
Click to expand...


Rather than admit that their product is improperly designed, and that
they have no intention of supporting you....

So I did that, they told me to talk with the Dell people (Dimension
8200). No solution to date.
Click to expand...


And Microsoft would have futilely referred you to Dell, because you
have an OEM installation of the OS, which Dell is obligated to support.

I have tried everything from the Group Policy Editor, NTFS, MMC, and nothing
has worked. So frustrating...........
Click to expand...

I have no doubt that this is frustrating in the extreme. It seems
clear to me that this is a problem deliberately built into QuickBooks by
Intuit, that Intuit knows it's a problem, and that they have absolutely
no intention of fixing it. If the information I've provided above
doesn't help, I can only recommend that you give up on QuikBooks and
purchase a similar program from one of Intuit's competitors. Until
Intuit realizes that it's shoddy support is costing it paying customers,
they're not likely to change their ways.



--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin
 
Although it can be done it is almost impossible to get QuickBooks (or most
Intuit software) to run as any user except an administrator. If you are on a
domain you'll have to add your domain user account to the local
administrators group. If you're not on a domain then you'll have to run as a
local user with administrator permissions. Intuit says that Power User will
work but in most cases it won't.

http://www.threatcode.com/admin_rights.htm

You have to have local administrator rights to install it and run it.
Network installs are even more complicated. Please complain bitterly to
Intuit and tell then you are not going to use their software until they join
the 21st century. I highly recommend you look for a different accounting
package.

Are you installing Quickbooks on a workstation (XP) or a server (Windows
Server)? If it's a workstation is your account a local administrator on that
machine? If it's a server then good luck to you.

--
Kerry
MS-MVP Windows - Shell/User

Administrator said:
Steven and Bruce: "User Access Rights Problem" - (Error Message) :
"Windows XP and Windows 2000 users must have Power Users or
Administrator group rights in order to run QuickBooks. Please contact
your system administrator about being granted those rights. If you
already have Power User or Administrator group rights, you may be
experiencing a known issue. Note the error and type the following URL
address in a Web browser window for troubleshooting steps:
http://www.quickbooksdirect.com/GroupRights." I have contacted Inuit
two days ago and they tested my hardware, but said I need to talk
with the Windows XP people. So I did that, they told me to talk with
the Dell people (Dimension 8200). No solution to date.

I have tried everything from the Group Policy Editor, NTFS, MMC, and
nothing has worked. So frustrating...........

Mary

Steven L Umbach said:
Exactly what is happening and what error messages do you get??
Verify that you are indeed logged on as an administrator by using
the command net localgroup administrators to view what users are in
that group or use the command net user username using your real
username to see if your account shows as being included in the
administrators group.If not boot into Safe Mode and logon as the
built in administrator account to add your account to the
administrators group. By default the built in administrator password
is blank in XP Home. Of course you also need to make sure that your
computer is clean from malware and spyware [let us know if you need
help on that] and some spyware/internet protection packages can be
configured to "guard" the computer and registry and can interfere
with software installations unless that feature is disabled. ---
Steve


"Administrator wannbe" <Administrator
(e-mail address removed)> wrote in message
I just purchased QuickBooks 2006, Pro Edition and want to use it
for my small
business designing and creating jewelry. I work from home, have
only this one
machine, have Windows XP Home Edition, and want to tell this darn
machine that I am the ADMINISTRATOR! I have already talked to
Inuit, Microsoft, Dell,
and spent the past two days trying to research how to do this
procedure.

Can anyone help me? Dell wanted at least $99.00 to walk me through
it and Microsoft want over $200.00 for some sort of service pack.
Give me a break!
I'm no techie, but I'm not stupid either. That's a gimmick to sell
'aftercare', where their real money is, in my estimation.

With instructions I can get this done, I just know it!

If this product (QuickBooks) is not compatible with XP Home
Edition, I need
to know so I can have rebuttal to Inuit.

Thanks so much for reading my 'rant' over this problem.

Administrator wannbe
Click to expand...
Click to expand...
Click to expand...
 
To get to the command prompt window use start/all programs/accessories -
command prompt or enter cmd.exe in the run box. Then make sure the cursor is
in the command prompt window and use the mouse to move it there if it is
not. Run the command "net localgroup administrators" without quotes and you
should see something like below.


D:\Documents and Settings\Steve>net localgroup administrators
Alias name administrators
Comment Administrators have complete and unrestricted access to the
computer/domain

Members
-------------------------------------------------------------------------------
Administrator
Steve
The command completed successfully.

Note that on my computer it shows administrator and my user account - Steve.
In XP Home you need to see your user account as the built in administrator
account is only available in Safe Mode. So make sure that you are an
administrator and if not we will have to look at the next possible step to
resolution. If you are not boot into Safe Mode, logon as administrator, go
to Control Panel/user accounts/change an account/select your user
account/change the account type - select computer administrator at the top
OR use the command "net locagroup administrators yourusername /add" . ---
Steve


Administrator wannbe said:
Thanks so much, Steven and Bruce. Will get exact wording of error message
and
be back. I'm a retired social worker, not a techie, so how do I get to
'command net localgroup administrators'? I have downloaded many programs
on
this machine and have NEWVER had any problems accessing them until this
one.

Mary

Steven L Umbach said:
Exactly what is happening and what error messages do you get?? Verify
that
you are indeed logged on as an administrator by using the command net
localgroup administrators to view what users are in that group or use the
command net user username using your real username to see if your account
shows as being included in the administrators group.If not boot into Safe
Mode and logon as the built in administrator account to add your account
to
the administrators group. By default the built in administrator password
is
blank in XP Home. Of course you also need to make sure that your computer
is
clean from malware and spyware [let us know if you need help on that] and
some spyware/internet protection packages can be configured to "guard"
the
computer and registry and can interfere with software installations
unless
that feature is disabled. --- Steve


"Administrator wannbe" <Administrator (e-mail address removed)>
wrote in message
I just purchased QuickBooks 2006, Pro Edition and want to use it for my
small
business designing and creating jewelry. I work from home, have only
this
one
machine, have Windows XP Home Edition, and want to tell this darn
machine
that I am the ADMINISTRATOR! I have already talked to Inuit, Microsoft,
Dell,
and spent the past two days trying to research how to do this
procedure.

Can anyone help me? Dell wanted at least $99.00 to walk me through it
and
Microsoft want over $200.00 for some sort of service pack. Give me a
break!
I'm no techie, but I'm not stupid either. That's a gimmick to sell
'aftercare', where their real money is, in my estimation.

With instructions I can get this done, I just know it!

If this product (QuickBooks) is not compatible with XP Home Edition, I
need
to know so I can have rebuttal to Inuit.

Thanks so much for reading my 'rant' over this problem.

Administrator wannbe
Click to expand...
Click to expand...
Click to expand...
 
I somehow missed reading your original post where you specified XP Home.
Follow Steven's advice to see if you are in the administrators group.

--
Kerry
MS-MVP Windows - Shell/User

Kerry said:
Although it can be done it is almost impossible to get QuickBooks (or
most Intuit software) to run as any user except an administrator. If
you are on a domain you'll have to add your domain user account to
the local administrators group. If you're not on a domain then you'll
have to run as a local user with administrator permissions. Intuit
says that Power User will work but in most cases it won't.

http://www.threatcode.com/admin_rights.htm

You have to have local administrator rights to install it and run it.
Network installs are even more complicated. Please complain bitterly
to Intuit and tell then you are not going to use their software until
they join the 21st century. I highly recommend you look for a
different accounting package.

Are you installing Quickbooks on a workstation (XP) or a server
(Windows Server)? If it's a workstation is your account a local
administrator on that machine? If it's a server then good luck to you.


Administrator said:
Steven and Bruce: "User Access Rights Problem" - (Error Message) :
"Windows XP and Windows 2000 users must have Power Users or
Administrator group rights in order to run QuickBooks. Please contact
your system administrator about being granted those rights. If you
already have Power User or Administrator group rights, you may be
experiencing a known issue. Note the error and type the following URL
address in a Web browser window for troubleshooting steps:
http://www.quickbooksdirect.com/GroupRights." I have contacted Inuit
two days ago and they tested my hardware, but said I need to talk
with the Windows XP people. So I did that, they told me to talk with
the Dell people (Dimension 8200). No solution to date.

I have tried everything from the Group Policy Editor, NTFS, MMC, and
nothing has worked. So frustrating...........

Mary

Steven L Umbach said:
Exactly what is happening and what error messages do you get??
Verify that you are indeed logged on as an administrator by using
the command net localgroup administrators to view what users are in
that group or use the command net user username using your real
username to see if your account shows as being included in the
administrators group.If not boot into Safe Mode and logon as the
built in administrator account to add your account to the
administrators group. By default the built in administrator password
is blank in XP Home. Of course you also need to make sure that your
computer is clean from malware and spyware [let us know if you need
help on that] and some spyware/internet protection packages can be
configured to "guard" the computer and registry and can interfere
with software installations unless that feature is disabled. ---
Steve


"Administrator wannbe" <Administrator
(e-mail address removed)> wrote in message
I just purchased QuickBooks 2006, Pro Edition and want to use it
for my small
business designing and creating jewelry. I work from home, have
only this one
machine, have Windows XP Home Edition, and want to tell this darn
machine that I am the ADMINISTRATOR! I have already talked to
Inuit, Microsoft, Dell,
and spent the past two days trying to research how to do this
procedure.

Can anyone help me? Dell wanted at least $99.00 to walk me through
it and Microsoft want over $200.00 for some sort of service pack.
Give me a break!
I'm no techie, but I'm not stupid either. That's a gimmick to sell
'aftercare', where their real money is, in my estimation.

With instructions I can get this done, I just know it!

If this product (QuickBooks) is not compatible with XP Home
Edition, I need
to know so I can have rebuttal to Inuit.

Thanks so much for reading my 'rant' over this problem.

Administrator wannbe
Click to expand...
Click to expand...
Click to expand...
 
Many, many THANKS to Steven, Bruce, and Kerry!!! You took quite a bit of time
to get me through this problem with QuickBooks 2006.

Back to basics: The only 'Windows' like information on the software box, the
instructions, or the disk just say "Windows 2000/XP". No Windows logo to be
seen.

Therefore, I am returning the da**ed thing to Amazon! I wrote a scathing
letter to Intuit 4/9 and one to Amazon 4/9 telling them both that the
software is NOT compatible for an everyday user like myself that doesn't want
to run my PC in Administrative mode just to use their software.

Hard lesson learned about buying software in the future, for sure. And I had
what you would call a wasted weekend over this problem to boot. Needless to
say I am really p***ed at all of them.

You all have been so kind and I really appreciate your time and effort in
trying to help me.

If I have future problems like this, how do I get a photo of all your
replies so I can use them? I'm being very honest here and have already
uninstalled the whole da**ed software package and I surely have no interest
in any Intuit software in the future.

Have a great week - you people are the BEST !!!

Mary
 
Administrator said:
Many, many THANKS to Steven, Bruce, and Kerry!!! You took quite a bit of time
to get me through this problem with QuickBooks 2006.
Click to expand...


You're welcome.

If I have future problems like this, how do I get a photo of all your
replies so I can use them?
Click to expand...

I'm not sure what, precisely, you mean by this. If all you need is to
preserve the information, any of our posts could be saved to your hard
drive as simple text files. Simply high-light the desired text, press
<Ctrl>+<C> to copy the text, open Notepad, and press <Ctrl>+<V> to paste
the text into the blank Notepad window, and then save the file with
whatever name and in whatever location is convenient for you.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin
 
Thanks Mary. I was off the mark when I missed that you were using Home. I'm
glad you put your complaint in writing. Intuit has had this problem for a
long time. They are finally making noises about fixing it but so far it's
just that, noises only. So many people routinely run as administrator that
they have been getting away with what is basically sloppy programming.
 
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