G
Guest
I am using a 2nd hand computer which already had Windows XP Professional
installed, (I don't have a Product Identification number or any other
documentation as it wasn't with computer when I bought it) After using it for
about a year by logging into Administrator and working from there, saving all
my work to the Administrator desktop, My Documents, My Pictures etc I learned
that to help protect from viruses etc I should create a limited a/c to use on
a daily basis, only using the Admin a/c to install programs etc. When I
clicked on "create new a/c" a message said "You need an Administrator a/c to
create a new a/c" and created a NEW Administrator A/c as though the one I had
used for the past year didn't exist and replaced the original Administrator
which has disappeared along with it's desktop and all of my saved folders and
files! I don't understand. The Administrator a/c is necessary for installing
programs and I installed programs etc. Kaspersky anti-virus is constantly
blocking actions and I've had nothing but trouble since I followed the XP
advice to set up a limited a/c. I thought maybe system restore would bring it
back but found it wasn't even switched on in this version of Administrator so
there are no restore points accessible before today when I switched it on.
Why wasn't my original Administrator recognised as being there when I tried
to create a new limited a/c? How could a new Administrator a/c create itself
and replace the original? Can I get it back to where it was before - what's
going on? Can anyone help please?
installed, (I don't have a Product Identification number or any other
documentation as it wasn't with computer when I bought it) After using it for
about a year by logging into Administrator and working from there, saving all
my work to the Administrator desktop, My Documents, My Pictures etc I learned
that to help protect from viruses etc I should create a limited a/c to use on
a daily basis, only using the Admin a/c to install programs etc. When I
clicked on "create new a/c" a message said "You need an Administrator a/c to
create a new a/c" and created a NEW Administrator A/c as though the one I had
used for the past year didn't exist and replaced the original Administrator
which has disappeared along with it's desktop and all of my saved folders and
files! I don't understand. The Administrator a/c is necessary for installing
programs and I installed programs etc. Kaspersky anti-virus is constantly
blocking actions and I've had nothing but trouble since I followed the XP
advice to set up a limited a/c. I thought maybe system restore would bring it
back but found it wasn't even switched on in this version of Administrator so
there are no restore points accessible before today when I switched it on.
Why wasn't my original Administrator recognised as being there when I tried
to create a new limited a/c? How could a new Administrator a/c create itself
and replace the original? Can I get it back to where it was before - what's
going on? Can anyone help please?