Admin user unable install programs

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

I'm having problems with our Admin account on AD server.

Whenever we want to install a new software it doesn't allow us, as it seems
it doesn't have permissions over "all users" folder in C:\Dcouments and
Settings, but that's not true, as I can create any folder inside it trought
Windows Explorer.

As the progrmas check for permissions on that folder it shows an error like
"Programs", and stops the process of installation. It doesn't ask me where to
place the new software, and other software it asks me but says it can create
the folder.

I'm installing the software on the AD server with the AD admin account.

when I click on Start with the righ mouse button, it doesn't appear "Explore
all users", or "Open All users" options.

Does anybody knows what's the problem?

Thanks

Alex.
 
Just because you can create a folder or file in the root folder doesn't
mean there isn't something wrong with permissions in a child folder or a
registry key. Download regmon and filemon from www.sysinternals.com.
Start them, install the program, when it errors stop them both. Save the
logs to a text file open them in notepad and seach the regmon log for
"ACCDENIED" and search the filemon log for "FAILURE". Wherever you see
this in either log is where your permissions issues are. If it's a
registry issue just use Regedt32 to modify the key. Hope this helps.
 
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