Addresses present but not with "to"

[Cowtoon]

I'm sure the answer to this exists, but I just can't find it and I must be
typing the wrong words for help. I've tried and tried.

I just finished reinstalling everything onto my system. My email imported
as did my addresses, however, when I click the "to" field to select an
address, it doesn't display my contact list. It's in the dropdown list.
There appears to be 2 empty contact lists in the mix. I don't have any
duplicate personal folders and there isn't ven a folder for the contact (not
sure if there's supposed to be one or not).

How do I make this work.
Thanks.

 

[Russ Valentine [MVP-Outlook]]

Of course the answer exists. It's hard to imagine that you "tried and tried"
without stumbling upon the answer. If you had, you would know that importing
is never the correct way to transfer Outlook data. You would also know that
even if you had followed the countless posts here that tell you how to
transfer data correctly, you would still need to configure your address book
service. If any of the many posts here fail to provide the information you
need, please tell us what information you lack. Do not hesitate to provide
your Outlook version and all other relevant information when you do.

 

[Cowtoon]

Of course. Outlook 2003. Vista 64.

Whenever I've reformated and started again, (previous OS's) all I had to do
was point to the pst file (backed up) and all was good. This wouldn't work
on this time. Maybe I'm just going senile and don't remember.

Anyway ... Outlook created a default .pst file and wouldn't let me change
the default to my existing .pst file. The only alternative I could think
of, was to import. There were problems with this at first because the file
was on my old pc which was failing. I searched for and found a way to
repair it (scanpst.exe). That worked and the emails (with my folders)
imported nicely and my when I clicked "contacts", all of my addresses also
imported just fine.

The problem - which I cannot find a fix for - is that my address book
doesn't display when I click the "to" field in a new email message. I
don't know what to search for. I tried contacts, address book, the 'to'
field ... I'm not sure what's failing .. so I don't know what else to look
for.

Thanks for your help.

Of course the answer exists. It's hard to imagine that you "tried and
tried" without stumbling upon the answer. If you had, you would know that
importing is never the correct way to transfer Outlook data. You would
also know that even if you had followed the countless posts here that tell
you how to transfer data correctly, you would still need to configure your
address book service. If any of the many posts here fail to provide the
information you need, please tell us what information you lack. Do not
hesitate to provide your Outlook version and all other relevant
information when you do.
--
Russ Valentine
[MVP-Outlook]

I'm sure the answer to this exists, but I just can't find it and I must
be typing the wrong words for help. I've tried and tried.

I just finished reinstalling everything onto my system. My email
imported as did my addresses, however, when I click the "to" field to
select an address, it doesn't display my contact list. It's in the
dropdown list. There appears to be 2 empty contact lists in the mix. I
don't have any duplicate personal folders and there isn't ven a folder
for the contact (not sure if there's supposed to be one or not).

How do I make this work.
Thanks.

 

[Cowtoon]

Russ ...
This article - is it perhaps misleading? It's one of the sources I used ...
when I imported my pst. http://support.microsoft.com/kb/287070
Appreciate your insights.

By the way ... when I do a search for "address book" (in message) ... this
post is the only one that shows up. I use Windows Mail for the newsgroups
(don't use the web interface). Would that explain why I don't get the
results you might expect.

Of course. Outlook 2003. Vista 64.

Whenever I've reformated and started again, (previous OS's) all I had to
do was point to the pst file (backed up) and all was good. This wouldn't
work on this time. Maybe I'm just going senile and don't remember.

Anyway ... Outlook created a default .pst file and wouldn't let me change
the default to my existing .pst file. The only alternative I could think
of, was to import. There were problems with this at first because the
file was on my old pc which was failing. I searched for and found a way
to repair it (scanpst.exe). That worked and the emails (with my folders)
imported nicely and my when I clicked "contacts", all of my addresses also
imported just fine.

The problem - which I cannot find a fix for - is that my address book
doesn't display when I click the "to" field in a new email message. I
don't know what to search for. I tried contacts, address book, the 'to'
field ... I'm not sure what's failing .. so I don't know what else to look
for.

Thanks for your help.

Of course the answer exists. It's hard to imagine that you "tried and
tried" without stumbling upon the answer. If you had, you would know that
importing is never the correct way to transfer Outlook data. You would
also know that even if you had followed the countless posts here that
tell you how to transfer data correctly, you would still need to
configure your address book service. If any of the many posts here fail
to provide the information you need, please tell us what information you
lack. Do not hesitate to provide your Outlook version and all other
relevant information when you do.
--
Russ Valentine
[MVP-Outlook]

I'm sure the answer to this exists, but I just can't find it and I must
be typing the wrong words for help. I've tried and tried.

I just finished reinstalling everything onto my system. My email
imported as did my addresses, however, when I click the "to" field to
select an address, it doesn't display my contact list. It's in the
dropdown list. There appears to be 2 empty contact lists in the mix. I
don't have any duplicate personal folders and there isn't ven a folder
for the contact (not sure if there's supposed to be one or not).

How do I make this work.
Thanks.

 

[Russ Valentine [MVP-Outlook]]

Did you configure the Outlook Address Book Service correctly?
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Of course. Outlook 2003. Vista 64.

Whenever I've reformated and started again, (previous OS's) all I had to
do was point to the pst file (backed up) and all was good. This wouldn't
work on this time. Maybe I'm just going senile and don't remember.

Anyway ... Outlook created a default .pst file and wouldn't let me change
the default to my existing .pst file. The only alternative I could think
of, was to import. There were problems with this at first because the
file was on my old pc which was failing. I searched for and found a way
to repair it (scanpst.exe). That worked and the emails (with my folders)
imported nicely and my when I clicked "contacts", all of my addresses also
imported just fine.

The problem - which I cannot find a fix for - is that my address book
doesn't display when I click the "to" field in a new email message. I
don't know what to search for. I tried contacts, address book, the 'to'
field ... I'm not sure what's failing .. so I don't know what else to look
for.

Thanks for your help.

Of course the answer exists. It's hard to imagine that you "tried and
tried" without stumbling upon the answer. If you had, you would know that
importing is never the correct way to transfer Outlook data. You would
also know that even if you had followed the countless posts here that
tell you how to transfer data correctly, you would still need to
configure your address book service. If any of the many posts here fail
to provide the information you need, please tell us what information you
lack. Do not hesitate to provide your Outlook version and all other
relevant information when you do.
--
Russ Valentine
[MVP-Outlook]

I'm sure the answer to this exists, but I just can't find it and I must
be typing the wrong words for help. I've tried and tried.

I just finished reinstalling everything onto my system. My email
imported as did my addresses, however, when I click the "to" field to
select an address, it doesn't display my contact list. It's in the
dropdown list. There appears to be 2 empty contact lists in the mix. I
don't have any duplicate personal folders and there isn't ven a folder
for the contact (not sure if there's supposed to be one or not).

How do I make this work.
Thanks.

 

[Russ Valentine [MVP-Outlook]]

Microsoft has always believed that importing a PST file works no matter how
many times we have demonstrated that it does not. Microsoft has always
believed that its public newsgroups are searchable. They are not. Use Google
groups instead. You'll get 33,800 hits:
http://groups.google.com/group/micr...ontacts&q=Address+Book&qt_g=Search+this+group

--
Russ Valentine
[MVP-Outlook]

Russ ...
This article - is it perhaps misleading? It's one of the sources I used
... when I imported my pst. http://support.microsoft.com/kb/287070
Appreciate your insights.

By the way ... when I do a search for "address book" (in message) ...
this post is the only one that shows up. I use Windows Mail for the
newsgroups (don't use the web interface). Would that explain why I don't
get the results you might expect.

Of course. Outlook 2003. Vista 64.

Whenever I've reformated and started again, (previous OS's) all I had to
do was point to the pst file (backed up) and all was good. This wouldn't
work on this time. Maybe I'm just going senile and don't remember.

Anyway ... Outlook created a default .pst file and wouldn't let me change
the default to my existing .pst file. The only alternative I could think
of, was to import. There were problems with this at first because the
file was on my old pc which was failing. I searched for and found a way
to repair it (scanpst.exe). That worked and the emails (with my folders)
imported nicely and my when I clicked "contacts", all of my addresses
also imported just fine.

The problem - which I cannot find a fix for - is that my address book
doesn't display when I click the "to" field in a new email message. I
don't know what to search for. I tried contacts, address book, the 'to'
field ... I'm not sure what's failing .. so I don't know what else to
look for.

Thanks for your help.

Of course the answer exists. It's hard to imagine that you "tried and
tried" without stumbling upon the answer. If you had, you would know
that importing is never the correct way to transfer Outlook data. You
would also know that even if you had followed the countless posts here
that tell you how to transfer data correctly, you would still need to
configure your address book service. If any of the many posts here fail
to provide the information you need, please tell us what information you
lack. Do not hesitate to provide your Outlook version and all other
relevant information when you do.
--
Russ Valentine
[MVP-Outlook]
I'm sure the answer to this exists, but I just can't find it and I must
be typing the wrong words for help. I've tried and tried.

I just finished reinstalling everything onto my system. My email
imported as did my addresses, however, when I click the "to" field to
select an address, it doesn't display my contact list. It's in the
dropdown list. There appears to be 2 empty contact lists in the mix. I
don't have any duplicate personal folders and there isn't ven a folder
for the contact (not sure if there's supposed to be one or not).

How do I make this work.
Thanks.

 

[Cowtoon]

Thanks. I'll do that. I've only every once had luck searching the
newsgroups. I'll do the google newsgroups instead, moving forward. I
prefer to do more searching before I post to the newsgroup ... especially
when I have time and I did spend a lot of time looking ... but in all the
wrong places, it appears. To give myself a little levity on this particular
problem ... I really didn't know what to search for.

For what it's worth ... (and I'm not sure how it happened), my "to" field is
now working. I fussed around with a few more suggetions on the link I'd
sent you. I carried out some instruction and nothing appears to happen ...
but I tried more than one thing that appeared ineffective. I need to
remember that some things don't work until O/L is restarted (not to self!!).
Anyway, after restarting O/L, the "to" field pointed correctly. I don't
know what to attribute this to, but am glad it's working.

I had another problem that was entirely easy to search and find a solution.
On the new system, send/receive wouldn't automatically run when starting
O/L. I had to force it. In O/L's own help, there was a fix and it was your
fix. Tada! I "copied" the send/receive account, applied all the same
settings and now it's working. Gottalikethat! It won't let me delete the
old one, but I renamed it as bad and removed all settings for it.

Thanks for all the insights, as usual. Always appreciated.

Microsoft has always believed that importing a PST file works no matter
how many times we have demonstrated that it does not. Microsoft has always
believed that its public newsgroups are searchable. They are not. Use
Google groups instead. You'll get 33,800 hits:
http://groups.google.com/group/micr...ontacts&q=Address+Book&qt_g=Search+this+group

--
Russ Valentine
[MVP-Outlook]

Russ ...
This article - is it perhaps misleading? It's one of the sources I used
... when I imported my pst. http://support.microsoft.com/kb/287070
Appreciate your insights.

By the way ... when I do a search for "address book" (in message) ...
this post is the only one that shows up. I use Windows Mail for the
newsgroups (don't use the web interface). Would that explain why I don't
get the results you might expect.

Of course. Outlook 2003. Vista 64.

Whenever I've reformated and started again, (previous OS's) all I had to
do was point to the pst file (backed up) and all was good. This wouldn't
work on this time. Maybe I'm just going senile and don't remember.

Anyway ... Outlook created a default .pst file and wouldn't let me
change the default to my existing .pst file. The only alternative I
could think of, was to import. There were problems with this at first
because the file was on my old pc which was failing. I searched for
and found a way to repair it (scanpst.exe). That worked and the emails
(with my folders) imported nicely and my when I clicked "contacts", all
of my addresses also imported just fine.

The problem - which I cannot find a fix for - is that my address book
doesn't display when I click the "to" field in a new email message. I
don't know what to search for. I tried contacts, address book, the 'to'
field ... I'm not sure what's failing .. so I don't know what else to
look for.

Thanks for your help.

Of course the answer exists. It's hard to imagine that you "tried and
tried" without stumbling upon the answer. If you had, you would know
that importing is never the correct way to transfer Outlook data. You
would also know that even if you had followed the countless posts here
that tell you how to transfer data correctly, you would still need to
configure your address book service. If any of the many posts here fail
to provide the information you need, please tell us what information
you lack. Do not hesitate to provide your Outlook version and all other
relevant information when you do.
--
Russ Valentine
[MVP-Outlook]
I'm sure the answer to this exists, but I just can't find it and I
must be typing the wrong words for help. I've tried and tried.

I just finished reinstalling everything onto my system. My email
imported as did my addresses, however, when I click the "to" field to
select an address, it doesn't display my contact list. It's in the
dropdown list. There appears to be 2 empty contact lists in the mix.
I don't have any duplicate personal folders and there isn't ven a
folder for the contact (not sure if there's supposed to be one or
not).

How do I make this work.
Thanks.

 

[Russ Valentine [MVP-Outlook]]

None of the settings you make to an Outlook profile will take effect until
you restart Outlook, including configuring the address book view.
--
Russ Valentine
[MVP-Outlook]

Thanks. I'll do that. I've only every once had luck searching the
newsgroups. I'll do the google newsgroups instead, moving forward. I
prefer to do more searching before I post to the newsgroup ... especially
when I have time and I did spend a lot of time looking ... but in all the
wrong places, it appears. To give myself a little levity on this
particular problem ... I really didn't know what to search for.

For what it's worth ... (and I'm not sure how it happened), my "to" field
is now working. I fussed around with a few more suggetions on the link
I'd sent you. I carried out some instruction and nothing appears to
happen ... but I tried more than one thing that appeared ineffective. I
need to remember that some things don't work until O/L is restarted (not
to self!!). Anyway, after restarting O/L, the "to" field pointed
correctly. I don't know what to attribute this to, but am glad it's
working.

I had another problem that was entirely easy to search and find a
solution. On the new system, send/receive wouldn't automatically run when
starting O/L. I had to force it. In O/L's own help, there was a fix and
it was your fix. Tada! I "copied" the send/receive account, applied all
the same settings and now it's working. Gottalikethat! It won't let me
delete the old one, but I renamed it as bad and removed all settings for
it.

Thanks for all the insights, as usual. Always appreciated.

Microsoft has always believed that importing a PST file works no matter
how many times we have demonstrated that it does not. Microsoft has
always believed that its public newsgroups are searchable. They are not.
Use Google groups instead. You'll get 33,800 hits:
http://groups.google.com/group/micr...ontacts&q=Address+Book&qt_g=Search+this+group

--
Russ Valentine
[MVP-Outlook]

Russ ...
This article - is it perhaps misleading? It's one of the sources I used
... when I imported my pst. http://support.microsoft.com/kb/287070
Appreciate your insights.

By the way ... when I do a search for "address book" (in message) ...
this post is the only one that shows up. I use Windows Mail for the
newsgroups (don't use the web interface). Would that explain why I
don't get the results you might expect.

Of course. Outlook 2003. Vista 64.

Whenever I've reformated and started again, (previous OS's) all I had
to do was point to the pst file (backed up) and all was good. This
wouldn't work on this time. Maybe I'm just going senile and don't
remember.

Anyway ... Outlook created a default .pst file and wouldn't let me
change the default to my existing .pst file. The only alternative I
could think of, was to import. There were problems with this at first
because the file was on my old pc which was failing. I searched for
and found a way to repair it (scanpst.exe). That worked and the emails
(with my folders) imported nicely and my when I clicked "contacts", all
of my addresses also imported just fine.

The problem - which I cannot find a fix for - is that my address book
doesn't display when I click the "to" field in a new email message. I
don't know what to search for. I tried contacts, address book, the
'to' field ... I'm not sure what's failing .. so I don't know what else
to look for.

Thanks for your help.

Of course the answer exists. It's hard to imagine that you "tried and
tried" without stumbling upon the answer. If you had, you would know
that importing is never the correct way to transfer Outlook data. You
would also know that even if you had followed the countless posts here
that tell you how to transfer data correctly, you would still need to
configure your address book service. If any of the many posts here
fail to provide the information you need, please tell us what
information you lack. Do not hesitate to provide your Outlook version
and all other relevant information when you do.
--
Russ Valentine
[MVP-Outlook]
I'm sure the answer to this exists, but I just can't find it and I
must be typing the wrong words for help. I've tried and tried.

I just finished reinstalling everything onto my system. My email
imported as did my addresses, however, when I click the "to" field to
select an address, it doesn't display my contact list. It's in the
dropdown list. There appears to be 2 empty contact lists in the mix.
I don't have any duplicate personal folders and there isn't ven a
folder for the contact (not sure if there's supposed to be one or
not).

How do I make this work.
Thanks.

 

[Cowtoon]

Noted. Tx

None of the settings you make to an Outlook profile will take effect until
you restart Outlook, including configuring the address book view.
--
Russ Valentine
[MVP-Outlook]

Thanks. I'll do that. I've only every once had luck searching the
newsgroups. I'll do the google newsgroups instead, moving forward. I
prefer to do more searching before I post to the newsgroup ... especially
when I have time and I did spend a lot of time looking ... but in all the
wrong places, it appears. To give myself a little levity on this
particular problem ... I really didn't know what to search for.

For what it's worth ... (and I'm not sure how it happened), my "to" field
is now working. I fussed around with a few more suggetions on the link
I'd sent you. I carried out some instruction and nothing appears to
happen ... but I tried more than one thing that appeared ineffective. I
need to remember that some things don't work until O/L is restarted (not
to self!!). Anyway, after restarting O/L, the "to" field pointed
correctly. I don't know what to attribute this to, but am glad it's
working.

I had another problem that was entirely easy to search and find a
solution. On the new system, send/receive wouldn't automatically run when
starting O/L. I had to force it. In O/L's own help, there was a fix and
it was your fix. Tada! I "copied" the send/receive account, applied
all the same settings and now it's working. Gottalikethat! It won't let
me delete the old one, but I renamed it as bad and removed all settings
for it.

Thanks for all the insights, as usual. Always appreciated.

Microsoft has always believed that importing a PST file works no matter
how many times we have demonstrated that it does not. Microsoft has
always believed that its public newsgroups are searchable. They are not.
Use Google groups instead. You'll get 33,800 hits:
http://groups.google.com/group/micr...ontacts&q=Address+Book&qt_g=Search+this+group

--
Russ Valentine
[MVP-Outlook]
Russ ...
This article - is it perhaps misleading? It's one of the sources I
used ... when I imported my pst.
http://support.microsoft.com/kb/287070
Appreciate your insights.

By the way ... when I do a search for "address book" (in message) ...
this post is the only one that shows up. I use Windows Mail for the
newsgroups (don't use the web interface). Would that explain why I
don't get the results you might expect.

Of course. Outlook 2003. Vista 64.

Whenever I've reformated and started again, (previous OS's) all I had
to do was point to the pst file (backed up) and all was good. This
wouldn't work on this time. Maybe I'm just going senile and don't
remember.

Anyway ... Outlook created a default .pst file and wouldn't let me
change the default to my existing .pst file. The only alternative I
could think of, was to import. There were problems with this at first
because the file was on my old pc which was failing. I searched for
and found a way to repair it (scanpst.exe). That worked and the
emails (with my folders) imported nicely and my when I clicked
"contacts", all of my addresses also imported just fine.

The problem - which I cannot find a fix for - is that my address book
doesn't display when I click the "to" field in a new email message.
I don't know what to search for. I tried contacts, address book, the
'to' field ... I'm not sure what's failing .. so I don't know what
else to look for.

Thanks for your help.

Of course the answer exists. It's hard to imagine that you "tried and
tried" without stumbling upon the answer. If you had, you would know
that importing is never the correct way to transfer Outlook data. You
would also know that even if you had followed the countless posts
here that tell you how to transfer data correctly, you would still
need to configure your address book service. If any of the many posts
here fail to provide the information you need, please tell us what
information you lack. Do not hesitate to provide your Outlook version
and all other relevant information when you do.
--
Russ Valentine
[MVP-Outlook]
I'm sure the answer to this exists, but I just can't find it and I
must be typing the wrong words for help. I've tried and tried.

I just finished reinstalling everything onto my system. My email
imported as did my addresses, however, when I click the "to" field
to select an address, it doesn't display my contact list. It's in
the dropdown list. There appears to be 2 empty contact lists in the
mix. I don't have any duplicate personal folders and there isn't ven
a folder for the contact (not sure if there's supposed to be one or
not).

How do I make this work.
Thanks.