Addresses in Memory

[Guest]

When you create a new email and type a letter in the to... box, it will show
previous email addresses. A user has changed some email addresses but it
still shows the old address when their name is type in. Is there any way to
flush the memory or get it to forget the old address.

 

[Russ Valentine [MVP-Outlook]]

Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. If your autocomplete list contains only a single entry, use the
directions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;289975
If that article is unavailable, the gist of it is to send a message using a
name or address that will add another entry to that dropdown list. Then you
will have the ability to use the arrow key to select the name you want to
remove. This step is no longer necessary in Outlook 2003 and higher.

To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623

 

[Guest]

It is possible that many people are frustrated by this because, if you have
selected to use MS Word as you email editor, you cannot simply arrow down to
the bad email address and hit delete. it does not work with Word. So, in
Outlook, I went to tools, options, mail setup and unchecked "use word as your
email editor" and then created a new mail message and deleted the offending
saved email address.
Peter

Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. If your autocomplete list contains only a single entry, use the
directions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;289975
If that article is unavailable, the gist of it is to send a message using a
name or address that will add another entry to that dropdown list. Then you
will have the ability to use the arrow key to select the name you want to
remove. This step is no longer necessary in Outlook 2003 and higher.

To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623


--
Russ Valentine
[MVP-Outlook]

When you create a new email and type a letter in the to... box, it will
show
previous email addresses. A user has changed some email addresses but it
still shows the old address when their name is type in. Is there any way
to
flush the memory or get it to forget the old address.

 

[Russ Valentine [MVP-Outlook]]

Not so. It works fine with either editor.
--
Russ Valentine
[MVP-Outlook]

It is possible that many people are frustrated by this because, if you
have
selected to use MS Word as you email editor, you cannot simply arrow down
to
the bad email address and hit delete. it does not work with Word. So, in
Outlook, I went to tools, options, mail setup and unchecked "use word as
your
email editor" and then created a new mail message and deleted the
offending
saved email address.
Peter

Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key
to
migrate to the entry) and then hitting your Delete key before you tab out
of
the field. If your autocomplete list contains only a single entry, use
the
directions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;289975
If that article is unavailable, the gist of it is to send a message using
a
name or address that will add another entry to that dropdown list. Then
you
will have the ability to use the arrow key to select the name you want to
remove. This step is no longer necessary in Outlook 2003 and higher.

To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623


--
Russ Valentine
[MVP-Outlook]

When you create a new email and type a letter in the to... box, it will
show
previous email addresses. A user has changed some email addresses but
it
still shows the old address when their name is type in. Is there any
way
to
flush the memory or get it to forget the old address.

 

[Guest]

The penny dropped...I complicated something that had a simple answer. I
went to each mis-matched contact and in 'file as' deleted the 'lastname,
firstname' option which I had manually typed myself. The automatic
'lastname, firsname' then came up and I saved the contact. Everything is
now in the right order.

Thanks for your help !

Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. If your autocomplete list contains only a single entry, use the
directions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;289975
If that article is unavailable, the gist of it is to send a message using a
name or address that will add another entry to that dropdown list. Then you
will have the ability to use the arrow key to select the name you want to
remove. This step is no longer necessary in Outlook 2003 and higher.

To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623


--
Russ Valentine
[MVP-Outlook]

When you create a new email and type a letter in the to... box, it will
show
previous email addresses. A user has changed some email addresses but it
still shows the old address when their name is type in. Is there any way
to
flush the memory or get it to forget the old address.