Address menu does not drop down. Also similar type problem with e

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  • Start date Start date
G

Guest

When I try to drop down address menu, hour glass stays on and program does
not respond. no problem when i type in address.

Similar problem with Word and Excel. I can open document in My Documents,
but cannot drop down menu to other sources such as zip or floppy. Also
cannot "save as."

Ran Ad-aware 6.0 and Norton virus scan, and everything seems ok.
 
captaintivo said:
When I try to drop down address menu, hour glass stays on and program does
not respond. no problem when i type in address.

Similar problem with Word and Excel. I can open document in My Documents,
but cannot drop down menu to other sources such as zip or floppy. Also
cannot "save as."

Ran Ad-aware 6.0 and Norton virus scan, and everything seems ok.
Click to expand...

See: http://support.microsoft.com/kb/918165
"Problems in Windows Explorer or the Windows shell after you install
security update MS06-015".
 
my drop down doesnt respond only on i.e. if type in manual all is great
everything else is fine this just strated yesterday and i did no updates or
anything did spyware check anti viri ect any body have any ideas

?
 
I went to website and followed instructions. I copied code into dword value,
and set data of this value to 1. Base was checked off as hexadecimal. I
restarted computer, but problem remained.
 
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