Address List Error

  • Thread starter Thread starter =?ISO-8859-1?Q?Sitios_M=E9xico?=
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=?ISO-8859-1?Q?Sitios_M=E9xico?=

Good Day;

I have an error each time I try to send a message. When I press either the to,
cc or bcc buttons to get an email address from my contact list, The error
message says:

-The address list could not be displayed. The contacts folder associated with
this address list could not be opened; it may have moved or deleted, or you do
not have permissions. for information on how to remove this folder from the
Outlook Address Book, see Microsoft Outlook Help. -

I believe this has to do something that when I installed the new version of
Office I restored the PST file from my previous version.

Is this fixable?
Is there any information out there that I can read to resolve this?
Or can you please help me....

Thanks in Advance
 
I'll assume you're using Outlook 2002 or later. The problem you describe is
a common occurrence when moving things around -- the association between the
Contacts folder and the Outlook Address Book gets broken. To fix it, go to
Tools | E-mail accounts, select "View or change existing directories or
address books", and click Next. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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