Address list could not be displayed

  • Thread starter Thread starter shanthi
  • Start date Start date
S

shanthi

I am using outlook 2003 and I have copied the messages
from my old profile to new profile. All messages i got and
the settings working fine. when i am rying to open the
address book it says like

"The address list could not be displayed. The contacts
folder associated with this address list could not be
opened; it may have been moved or deleted, or you do not
have permissions."

but i am having administrator previliges of my network and
my system

If anybody could give some suggestion would be appreciated


Shanthi
 
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
Russ,

I have the same problem. I have migrated from OE to
Outlook on a Lap Top and imported all the contacts from
another machine (- this one is running Outlook 2002 and XP
Home).

I have done what you suggested below but when I go to the
Ouloook express tab its gray and does not let me tick the
box.

Any help would be appreciated.
Cheers
Ric
 
What do you mean by the Outlook express tab? OE is not in play here.
 
Sorry Russ,

That should read Outlook Address Book tab - thats the one
where the box is gray and can not be ticked.

Cheers
Ric
-----Original Message-----
What do you mean by the Outlook express tab? OE is not in play here.
--
Russ Valentine
[MVP-Outlook]
TORB said:
Russ,

I have the same problem. I have migrated from OE to
Outlook on a Lap Top and imported all the contacts from
another machine (- this one is running Outlook 2002 and XP
Home).

I have done what you suggested below but when I go to the
Ouloook express tab its gray and does not let me tick the
box.

Any help would be appreciated.
Cheers
Ric
this
folder as an
Click to expand...


.
Click to expand...
 
That just means you didn't do what I posted. You must add the Outlook
Address Book Service to your profile.
--
Russ Valentine
[MVP-Outlook]
TORB said:
Sorry Russ,

That should read Outlook Address Book tab - thats the one
where the box is gray and can not be ticked.

Cheers
Ric
-----Original Message-----
What do you mean by the Outlook express tab? OE is not in play here.
--
Russ Valentine
[MVP-Outlook]
TORB said:
Russ,

I have the same problem. I have migrated from OE to
Outlook on a Lap Top and imported all the contacts from
another machine (- this one is running Outlook 2002 and XP
Home).

I have done what you suggested below but when I go to the
Ouloook express tab its gray and does not let me tick the
box.

Any help would be appreciated.
Cheers
Ric

If any of them
aren't listed, you'll need to enable those Contacts
folders as Outlook
Address Books by right clicking the folder, selecting
Properties, clicking
the Outlook Address Book tab, and checking the "Show this
folder as an
E-mail address book" box.
Click to expand...


.
Click to expand...
Click to expand...
 
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