Address list can not be displayed

  • Thread starter Thread starter Keith
  • Start date Start date
K

Keith

When I click on the "To" button while composing a new message in
Outlook 2003, I get a pop-up message that states: "The address list
can not be displayed. The contacts folder associated with this address
list could not be opened; it may have been moved or deleted, or you do
not have permissions. For information on how to remove this folder
from the outlook address book, see Microsoft Office Outlook help."

I tried Help to no avail. Can someone provide me an answer with this
perplexing problem.

Thanks much...Keith
 
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
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