To change the Contacts list sort order, follow these steps:
1. Sort the Contacts list by the File As field:
a. Start Outlook 2002.
b. On the Tools menu, click "E-mail accounts".
c. Click "View or change existing directories or address books", and then
click Next.
d. Click "Outlook Address Book", and then click Change.
e. Under Outlook Address Books, click Contacts: Mailbox - <MailboxName>,
and then click File As(Smith, John).
f. Click Close, and then click Finish.NOTE: The File As field contains the
"last name, first name" (without quotation marks) sort order by default.
2. Verify that the newly created contacts are filed in "last name, first
name" order:
a. On the Tools menu, click Options.
b. Click the Preferences tab, and then click Contact Options.
c. In the Contacts Options dialog box, click Last, First in the "Default
"File As" order" list.
d. Click OK twice.
3. Restart Outlook 2002 to view the new Contacts list sort order.
If you would like to see the full article that discusses this process
please use the following link,
http://support.microsoft.com/default.aspx?scid=KB;EN-US;319142
Robert Findlay
Partner Technical Lead -- Outlook/Office Setup
Microsoft Technical Support for Platforms and Business Applications
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