address book ???

  • Thread starter Thread starter gpruett
  • Start date Start date
G

gpruett

When I use the drop down address book icon for addressing
an envelope, many names are not in the address book. Even
when I add the new contact, save and close, I can't find
the address. It also fills in with (fax number) after the
name?? Also there are duplicates and duplicates, but I
don't see that in my address book.

What is the difference in my contact list and the address
book. They look the same.
 
How many Outlook Profiles and Contacts Folders do you have?
How are you sure you are opening the same Contacts Folder in Word that you
are in Outlook?
Was this a clean install of Office XP?
--
Russ Valentine
[MVP-Outlook]
gpruett said:
Outlook Version 2002 (10.4219.4219)sp-2
Running XP Pro
I have 11 folders
From a Word document,-->tools-->letters mailings--
envelopes-->address book icon-->contacts
Click to expand...

From there I did a search for a name and did not find it.
From my contact folder in Outlook, I searched for the same
name and found it.

When I open the address book icon, a box shows up with
Outlook address book and a drop down box. With outlook
address book showing, the pane below says that there are
no entries in the address book. From the drop down box, I
choose contacts and have a listing of names.

I have over 200 up through the letter G in my contact list
from Outlook

-----Original Message-----
The address book is merely a display of your Contacts Folder. They cannot
differ. For us to figure out why yours seem to, you'd need to post your
Outlook version (and mail support mode if earlier than Outlook 2002), and
how you are opening the Outlook Address Book. Also list how many Contacts
Folders you see in Outlook when you go to View > Folder List and expand the
tree.
--
Russ Valentine
[MVP-Outlook]
gpruett said:
When I use the drop down address book icon for addressing
an envelope, many names are not in the address book. Even
when I add the new contact, save and close, I can't find
the address. It also fills in with (fax number) after the
name?? Also there are duplicates and duplicates, but I
don't see that in my address book.

What is the difference in my contact list and the address
book. They look the same.
Click to expand...


.
Click to expand...
Click to expand...
 
I have two profiles: backup of outlook and outlook
No I am not sure--in Word it says address book, but I have
no items listed in address book in Outlook.
It was a clean install for a newer computer. When I got
the computer I imported my contacts list which I had
archived to our network.
Also, when I enter names, contacts/address book list the
first name as last, and the last as first. If I type in
John Smith it will file and print as John, Smith.
-----Original Message-----
How many Outlook Profiles and Contacts Folders do you have?
How are you sure you are opening the same Contacts Folder in Word that you
are in Outlook?
Was this a clean install of Office XP?
--
Russ Valentine
[MVP-Outlook]
gpruett said:
Outlook Version 2002 (10.4219.4219)sp-2
Running XP Pro
I have 11 folders
From a Word document,-->tools-->letters mailings--
envelopes-->address book icon-->contacts
Click to expand...

From there I did a search for a name and did not find it.
From my contact folder in Outlook, I searched for the same
name and found it.

When I open the address book icon, a box shows up with
Outlook address book and a drop down box. With outlook
address book showing, the pane below says that there are
no entries in the address book. From the drop down box, I
choose contacts and have a listing of names.

I have over 200 up through the letter G in my contact list
from Outlook

-----Original Message-----
The address book is merely a display of your Contacts Folder. They cannot
differ. For us to figure out why yours seem to, you'd need to post your
Outlook version (and mail support mode if earlier than Outlook 2002), and
how you are opening the Outlook Address Book. Also list how many Contacts
Folders you see in Outlook when you go to View > Folder List and expand the
tree.
--
Russ Valentine
[MVP-Outlook]
When I use the drop down address book icon for addressing
an envelope, many names are not in the address book. Even
when I add the new contact, save and close, I can't find
the address. It also fills in with (fax number)
Click to expand...
after
the
name?? Also there are duplicates and duplicates, but I
don't see that in my address book.

What is the difference in my contact list and the address
book. They look the same.


.
Click to expand...
Click to expand...


.
Click to expand...
 
I'm not following the procedure you are using to try to access these
Contacts from Word. When you pull up the Address Book in Word (Insert
Address command), what do you see in the "Show Names From the:" dropdown?
--
Russ Valentine
[MVP-Outlook]
gpruett said:
They are all enabled and available from the contacts
folders,.....

but if I choose to use the address book from inside Word
to address an envelpe using an existing address in the
contact folder; or choose to use the send button in
Outlook to access an existing address in the contacts
folder, these contacts cannot be found from Word or from
Outlook?????????

-----Original Message-----
The Outlook Address Book should appear empty. It is simply the shell that
holds any Contacts Folder that you have enabled as e-mail address books. All
the data resides in those folders.
So are you saying you have 11 different Contacts Folders and they are not
appearing? Have you enabled them all as e-mail address books? (R click each
Folder > Properties > Outlook Address Book Tab).
--
Russ Valentine
[MVP-Outlook]
gpruett said:
I have two profiles: backup of outlook and outlook
No I am not sure--in Word it says address book, but I have
no items listed in address book in Outlook.
It was a clean install for a newer computer. When I got
the computer I imported my contacts list which I had
archived to our network.
Also, when I enter names, contacts/address book list the
first name as last, and the last as first. If I type in
John Smith it will file and print as John, Smith.

-----Original Message-----
How many Outlook Profiles and Contacts Folders do you
have?
How are you sure you are opening the same Contacts Folder
in Word that you
are in Outlook?
Was this a clean install of Office XP?
--
Russ Valentine
[MVP-Outlook]
Outlook Version 2002 (10.4219.4219)sp-2
Running XP Pro
I have 11 folders
From a Word document,-->tools-->letters mailings--
envelopes-->address book icon-->contacts

From there I did a search for a name and did not find
it.
From my contact folder in Outlook, I searched for the
same
name and found it.

When I open the address book icon, a box shows up with
Outlook address book and a drop down box. With outlook
address book showing, the pane below says that there are
no entries in the address book. From the drop down
box, I
choose contacts and have a listing of names.

I have over 200 up through the letter G in my contact
list
from Outlook


-----Original Message-----
The address book is merely a display of your Contacts
Folder. They cannot
differ. For us to figure out why yours seem to, you'd
need to post your
Outlook version (and mail support mode if earlier than
Outlook 2002), and
how you are opening the Outlook Address Book. Also list
how many Contacts
Folders you see in Outlook when you go to View > Folder
List and expand the
tree.
--
Russ Valentine
[MVP-Outlook]
When I use the drop down address book icon for
addressing
an envelope, many names are not in the address book.
Even
when I add the new contact, save and close, I can't
find
the address. It also fills in with (fax number)
after
the
name?? Also there are duplicates and duplicates,
but I
don't see that in my address book.

What is the difference in my contact list and the
address
book. They look the same.


.



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Click to expand...


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Click to expand...
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