Address book not pulling in email address

  • Thread starter Thread starter Ken Ivins
  • Start date Start date
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Ken Ivins

I am importing a group of names and email addresses into Outlook 2000 from
Access 2000. I map everything correctly and each show up in contacts
subfolder fine (everything in the right place).

My problem is that when I go to send an email and click on "To" to open the
address book, I find my subfolder with all the correct names and their
information, but when I select an individual and click on "To" again to put
it in the address, the address does not show up.

Any idea what I am doing wrong?

It has worked before.

Thanks,
Ken Ivins
 
Did you remember to enable that subfolder as an email address book?
 
Yes, it is enabled and I can see all the names and addresses in the address
book, but when I select a person and click on "To" in the address book to
add it to the email, all that appears is a ";".


Russ Valentine said:
Did you remember to enable that subfolder as an email address book?
--
Russ Valentine
[MVP-Outlook]
Ken Ivins said:
I am importing a group of names and email addresses into Outlook 2000 from
Access 2000. I map everything correctly and each show up in contacts
subfolder fine (everything in the right place).

My problem is that when I go to send an email and click on "To" to open the
address book, I find my subfolder with all the correct names and their
information, but when I select an individual and click on "To" again to put
it in the address, the address does not show up.

Any idea what I am doing wrong?

It has worked before.

Thanks,
Ken Ivins
 
Then you imported the wrong field or mapped incorrectly:
http://support.microsoft.com/default.aspx?scid=kb;en-us;319904&Product=ol2002


--
Russ Valentine
[MVP-Outlook]
Ken Ivins said:
Yes, it is enabled and I can see all the names and addresses in the address
book, but when I select a person and click on "To" in the address book to
add it to the email, all that appears is a ";".


Russ Valentine said:
Did you remember to enable that subfolder as an email address book?
--
Russ Valentine
[MVP-Outlook]
Ken Ivins said:
I am importing a group of names and email addresses into Outlook 2000 from
Access 2000. I map everything correctly and each show up in contacts
subfolder fine (everything in the right place).

My problem is that when I go to send an email and click on "To" to
open
the
address book, I find my subfolder with all the correct names and their
information, but when I select an individual and click on "To" again
to
put
it in the address, the address does not show up.

Any idea what I am doing wrong?

It has worked before.

Thanks,
Ken Ivins
 
Russ,
Thanks, I thought I did it right but let me try again.

Ken


Russ Valentine said:
Then you imported the wrong field or mapped incorrectly:
http://support.microsoft.com/default.aspx?scid=kb;en-us;319904&Product=ol2002


--
Russ Valentine
[MVP-Outlook]
Ken Ivins said:
Yes, it is enabled and I can see all the names and addresses in the address
book, but when I select a person and click on "To" in the address book to
add it to the email, all that appears is a ";".


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