Address book is empty

  • Thread starter Thread starter Soonerorlater
  • Start date Start date
S

Soonerorlater

My address book shows empty evn though I have hundreds of contacts in my
contacts folder and business contact manager. I tried going through accounts
nad changing the address book properties but it won't allow me. When I select
Address book none of my contact folders show.
 
Soonerorlater said:
My address book shows empty evn though I have hundreds of contacts in my
contacts folder and business contact manager. I tried going through
accounts
nad changing the address book properties but it won't allow me. When I
select
Address book none of my contact folders show.
Click to expand...

And the secret version of Outlook is?
 
You provided no information. Read through all of the possibilities and
select the one that works for you.
It is not unusual for the Outlook Address Book to “lose track†of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

For Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

For Outlook 2002/2003:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

For Outlook 2007, you add and repair the address book service using a
different steps:
Tools > Account Settings > Address Book Tab. Is the Outlook Address Book
present? If it isn't listed, add it and close and restart Outlook. If it is
listed, then you can no longer repair this service by removing and re-adding
it. Instead you must create an entire new Outlook profile from scratch and
add the Outlook address book service to it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
 
Me too... I have just merged all of my outlook information from outlook 2007 to 2011 and I can easily see all of my contacts on the contact page but when I to send an email and hit the "To..." button it says my address book is empty. I have been searching for an answer for over an hour. Microsoft website said that I should contact my IT department.... In my office I am the IT!
 
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