Assuming you moved the pst from the old computer - If you have Contacts in
the Contacts folder but they are not accessible when you click on the To
button, check these settings:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?
If this is grayed out...
Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.
If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
mailto:
[email protected]
EMO - a weekly newsletter about Outlook and Exchange:
mailto:
[email protected]
You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
mbanova said:
I recently bought a new computer and installed MS '07 only to find none of
my
sent mail or contacts are available.
What are the steps to retrieve this information?
Thanks
