Address book empty after move to OL2002

  • Thread starter Thread starter George
  • Start date Start date
G

George

I copied my .pst file from Outlook 2000 on a win2000 pc to
anew pc running Outlook 2002 on XP pro. After some
struggling which included deleting the default personal
folder on the new pc I finally got my personal folder
displaying and the inbox, outbox and sent items folders
sending and receiving email correctly. My problem is that
the address book is empty and does not display the data in
the contacts folder regardless of which options I have
attempted to change.
Any ideas?
 
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
Many Thanks Russ - this put me on the right track
George
-----Original Message-----
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
--
Russ Valentine
[MVP-Outlook]
George said:
I copied my .pst file from Outlook 2000 on a win2000 pc to
anew pc running Outlook 2002 on XP pro. After some
struggling which included deleting the default personal
folder on the new pc I finally got my personal folder
displaying and the inbox, outbox and sent items folders
sending and receiving email correctly. My problem is that
the address book is empty and does not display the data in
the contacts folder regardless of which options I have
attempted to change.
Any ideas?
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