K
Karin S
Hi all--
None of my contacts show up in the address book or when I click on To:.
I've done a search and read numerous previous posts similar to my problem
(at least I'm not alone in this!) but haven't yet found a solution. And I'm
not sure what caused it so I'll just try to tell what happened. So here we
go:
I'm using Outlook 2002. A few days ago, my husband changed the OS from
WindowsME to Windows2000 and everything in Outlook (emails, contacts, etc)
was gone. As far as I know, he imported everything again from a .pst file
and things were fine. I synched my pocket pc (which includes contacts,
calendar, etc) and things were still fine.
Today, I was synching my pocket pc and it had a problem with the Outlook
stuff. Said to close Outlook, open and try synching again (or something
like that). When I reopened Outlook, it was totally empty - all the
contacts, emails, tasks, etc were gone! I have no idea how that happened!!!
(By the way, until last year, I worked as a software trainer and am not
~totally~ ignorant... just ~somewhat~... ha ha) So I searched for .pst
files, copied ones called "archive" "outlook" and "outlook1" (which had all
been modified today) to the desktop and then imported all 3 of them.
Things seemed fine, but when I went to write an email, I discovered the
contacts are totally separated from the Inbox. The "Show Names from the:"
drop-down list in the Address Book is blank. There's no menu option "New
Message to Contact" under Actions in Contacts. Help!
So far, I've gone to Properties for Contacts folder, but on the OAB tab
"show this folder as an e-mail addr bk" is greyed out (and unchecked). I've
made a new contacts folder just to test - the checkbox in properties is also
greyed out for this "test" contacts folder. I've gone to Tools, E-mail
Accounts..., "Add a new dir or add bk", selected OAB under "Add'l add bks",
then restarted Outlook. I've also removed it (under Tools, Email
accounts...) and tried adding it again. None of this has helped me yet. I
sure hope someone out there has some ideas...
Thanks,
Karin
None of my contacts show up in the address book or when I click on To:.
I've done a search and read numerous previous posts similar to my problem
(at least I'm not alone in this!) but haven't yet found a solution. And I'm
not sure what caused it so I'll just try to tell what happened. So here we
go:
I'm using Outlook 2002. A few days ago, my husband changed the OS from
WindowsME to Windows2000 and everything in Outlook (emails, contacts, etc)
was gone. As far as I know, he imported everything again from a .pst file
and things were fine. I synched my pocket pc (which includes contacts,
calendar, etc) and things were still fine.
Today, I was synching my pocket pc and it had a problem with the Outlook
stuff. Said to close Outlook, open and try synching again (or something
like that). When I reopened Outlook, it was totally empty - all the
contacts, emails, tasks, etc were gone! I have no idea how that happened!!!
(By the way, until last year, I worked as a software trainer and am not
~totally~ ignorant... just ~somewhat~... ha ha) So I searched for .pst
files, copied ones called "archive" "outlook" and "outlook1" (which had all
been modified today) to the desktop and then imported all 3 of them.
Things seemed fine, but when I went to write an email, I discovered the
contacts are totally separated from the Inbox. The "Show Names from the:"
drop-down list in the Address Book is blank. There's no menu option "New
Message to Contact" under Actions in Contacts. Help!
So far, I've gone to Properties for Contacts folder, but on the OAB tab
"show this folder as an e-mail addr bk" is greyed out (and unchecked). I've
made a new contacts folder just to test - the checkbox in properties is also
greyed out for this "test" contacts folder. I've gone to Tools, E-mail
Accounts..., "Add a new dir or add bk", selected OAB under "Add'l add bks",
then restarted Outlook. I've also removed it (under Tools, Email
accounts...) and tried adding it again. None of this has helped me yet. I
sure hope someone out there has some ideas...
Thanks,
Karin