address book & contacts

[Guest]

I recently upgraded from MS Office 2000 to 2002XP. In doing so my contacts
have now filtered themselves somehow. My entire contact list is visible, but
when I go to send an email and click on the "to" box, the only contacts that
come up are ones that have a fax number and/or email address. This problem
also shows up in Word when I try to create an envelope/label.

 

[Russ Valentine [MVP-Outlook]]

When the Word Address Book shows only Contacts with e-mail addresses, that
usually means you did an inplace upgrade from IMO support mode of Outlook
and Word's Address book remains linked to your old Outlook profile. This MS
KB article may help:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q301447