AddPrinterDriver error while installing Canon ip4000

  • Thread starter Thread starter Ed
  • Start date Start date
E

Ed

Not sure I have a problem, so I thought I'd run this by the ng. I load
the cd and follow the installation instructions for my new ip4000. I
see normal-looking progress windows pass by my screen: "Copying
files...", "Registering printer...", "Creating folder..." BUT, at 60%
progress during creating folder, everything stops and this window pops
up: "AddPrinterDriver Error" "The specified module could not be
found". I've re-tried 10 times, even uninstalling my AV software and
not loading my DSL connection software. I have already exited all
other running programs. No matter what, I can't get past that message.

Then I tried doing a Custom install, picking everything on the custom
selection list EXCEPT the driver install option. All components
installed without a problem. Finally, just for the heck of it, I went
back to Custom install again, and tried the driver install ONLY. No
go, same message all over again.

The good news is that the printer appears to work in spite of this
message. I printed Canon's test page and the color pattern printed and
a bunch of drivers listed on the page said they were installed. I've
printed several documents and photos. They all look good.

It just bothers me that the installation SAID that the process
terminated prematurely with what APPEARS to be a serious error.

So should I just ignore that message and go on fat, dumb, and happy, or
do you think something might come up and bite me down the road?

I've also tried downloading the drivers from the Canon website, and I
get the same error.

Per the instructions, I am signed on as Administrator. The printer
power switch is off. (I've tried with power switch on, too.) My XP
system is stable. My path is
c:\windows\system32;c:\windows;c:\windows\system32\Wbem

And I have communicated all this to Canon Support; they say since I got
a good test page, I have a successful installation. So is this just an
example of poor Canon quality control, or could there be something else
going on? Any thoughts? Thanks for listening to this long-winded
dissertation.

Ed
 
Ed said:
Not sure I have a problem, so I thought I'd run this by the ng. I load
the cd and follow the installation instructions for my new ip4000. I
see normal-looking progress windows pass by my screen: "Copying
files...", "Registering printer...", "Creating folder..." BUT, at 60%
progress during creating folder, everything stops and this window pops
up: "AddPrinterDriver Error" "The specified module could not be
found". I've re-tried 10 times, even uninstalling my AV software and
not loading my DSL connection software. I have already exited all
other running programs. No matter what, I can't get past that message.

Then I tried doing a Custom install, picking everything on the custom
selection list EXCEPT the driver install option. All components
installed without a problem. Finally, just for the heck of it, I went
back to Custom install again, and tried the driver install ONLY. No
go, same message all over again.

The good news is that the printer appears to work in spite of this
message. I printed Canon's test page and the color pattern printed and
a bunch of drivers listed on the page said they were installed. I've
printed several documents and photos. They all look good.

It just bothers me that the installation SAID that the process
terminated prematurely with what APPEARS to be a serious error.

So should I just ignore that message and go on fat, dumb, and happy, or
do you think something might come up and bite me down the road?

I've also tried downloading the drivers from the Canon website, and I
get the same error.

Per the instructions, I am signed on as Administrator. The printer
power switch is off. (I've tried with power switch on, too.) My XP
system is stable. My path is
c:\windows\system32;c:\windows;c:\windows\system32\Wbem

And I have communicated all this to Canon Support; they say since I got
a good test page, I have a successful installation. So is this just an
example of poor Canon quality control, or could there be something else
going on? Any thoughts? Thanks for listening to this long-winded
dissertation.

Ed
Click to expand...

I had problems installing with the Canon utility when trying to upgrade
drivers. I ended up using add new hardware from control panel instead, and
pointed it to the downloaded driver. Worked fine.
 
Ed
I have this model and it installed perfectly, I have also installed several
different models from the PIXMA range with no difficulty.
Suggest you try installing with the data cable disconnected because the power
switch does not actually power down the printer, it just puts into a sleep,mode.
Failing that use the "add new printer" function and point to the drivers ("have
disc").
Tony
 
That's good to know. So you just attached your printer, and let
Windows find the driver, without using the Canon cd? After the
aforementioned message showed up in my installation with the cd, I
rebooted and Windows did not ask for any more driver info. So, I
suspect all is ok. From a technical standpoint, however, I would be
interested in knowing just what in my operating system (xp, whatever)
triggers this message. I did a global search on google groups and
couldn't find anyone who had the same problem while installing this
printer, which has become popular in the Canon line.
 
That's good to know. So you just attached your printer, and let
Windows find the driver, without using the Canon cd? After the
aforementioned message showed up in my installation with the cd, I
rebooted and Windows did not ask for any more driver info. So, I
suspect all is ok. From a technical standpoint, however, I would be
interested in knowing just what in my operating system (xp, whatever)
triggers this message. I did a global search on google groups and
couldn't find anyone who had the same problem while installing this
printer, which has become popular in the Canon line.

Ed
 
Tony said:
Ed
I have this model and it installed perfectly, I have also installed
several different models from the PIXMA range with no difficulty.
Suggest you try installing with the data cable disconnected because the
power switch does not actually power down the printer, it just puts into
a sleep,mode. Failing that use the "add new printer" function and point
to the drivers ("have disc").
Tony
Click to expand...


I had no problem installing my iP3000, which is essentially the same printer.

But what I did do, is take extra extra time and carefully follow the
directions exactly; not like when I installed my late model HP and screwed it
all up by not reading the directions.

It's a big deal seems like with both that when the power is supposed to shut
off and the USB cable attached and when the software is installed.
 
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