Adding printdr drivers to 2wk print server

  • Thread starter Thread starter Jeff
  • Start date Start date
J

Jeff

when new drivers are installed on a print server, does the
print server have to be rebooted in order to use the new
drivers to setup a new queue? I tried to install new
ports, queues etc. and when I click finish on the wizard I
get the message "Unable to install printer" Thanks
 
Hi Jeff,

To answer your question, NO the server does not need a reboot when adding
printers, etc. You might try stopping the Print Spooler service in Services
and restarting it and trying again.
If the issue persists, then trying adding a driver that ships with W2k such
as the "Generic Text Only" driver and try it as before. If this works then
you know the Print Subsystem is working ok. Then we need to know what
specific driver is having a problem installing. If the "Generic" driver fails
too then probably need to look at the Print Registry key to see if there is
anything that should be cleared out (deleted driver, 3rdparty, corrupt, or
unnecessary Port Monitor) that could be stopping the install process.

This key is where driver info for printers are installed:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print

See article below for more information regarding this key.

Warning: Before modifying anything in the above key be sure to Export it
first in order to create a backup so you can restore it if necessary.

Some related articles:
http://support.microsoft.com/default.aspx?scid=kb;en-us;330386

Registry Entries for Printing -
http://support.microsoft.com/default.aspx?scid=kb;en-us;102966

-Joe Tuck
 
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