adding network printer

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

One of my users is having trouble adding a printer. Whenever they choose
wireless, network or bluetooth printer, Windows Explorer crashes, restarts,
and
the add printer dialog box disappears. The exact message sequence is:
"Windows Explorer has stopped working. Windows is checking for a solution to
the problem." That box disappears and I get "Windows Explorer is restarting."
 
I should have done a better search of this site first. I will try the
solution found earlier to see if that works.
 
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