Add/Remove Programs

  • Thread starter Thread starter Barry Brown
  • Start date Start date
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Barry Brown

I recently upgraded my PC from Windows98 to Windows XP
Home Edition. I had a Corporate version of Norton
Antivirus that was compatible with Windows98 but not
Windows XP. I failed to remove this version prior to
installing the Windows XP upgrade. I can now see the
software listed in the Windows Add/Remove list, and I do
have the option to Change/Remove but when I choose to
remove this application it does not get removed. Can
someone tell me how I can remove this unsupported version
so that I can install a Windows XP compatible version ?
With all the virus warnings I really need to have my
protection current. This is very critical to me. Thanks
to anyone who can provide assistance here.
 
If you really upgraded to XP then Control Panel > Add/Remove software should
include a remove for the XP upgrade. Remove XP, remove ALL XP incompatible
software, re-install the upgrade.
 
I have reviewed the Add/Remove list. I have found several
Windows Hotfix and Hotfix(sp2) files, but nothing that
indicates I can remove the Windows XP upgrade completely.
As I recall, I was asked if I wanted to make this upgrade
permanent at some time during the installation and I
think I replied yes. Would this prevent me from being
able to remove it at this time? If so, what other options
are available to get this Windows 98 version of Norton
Anti Virus off my system and allow me to purchase and
install a Windows XP version ?
Once again, thanks for your help.
 
-----Original Message-----
I have reviewed the Add/Remove list. I have found several
Windows Hotfix and Hotfix(sp2) files, but nothing that
indicates I can remove the Windows XP upgrade completely.
As I recall, I was asked if I wanted to make this upgrade
permanent at some time during the installation and I
think I replied yes. Would this prevent me from being
able to remove it at this time? If so, what other options
are available to get this Windows 98 version of Norton
Anti Virus off my system and allow me to purchase and
install a Windows XP version ?
Once again, thanks for your help.

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