Add/Remove Functon

  • Thread starter Thread starter Bob Karst
  • Start date Start date
B

Bob Karst

I recently upgraded from Millenium to XP and my Antivirus
program was corrupted. Before I can upgrade the
antivirus program I must uninstall the existing program.
My problem is. When I click on add/remove in the
Add/Remove Program I get the message: The system cannot
find the file specified. Can anyone help?
Bob Karst
 
Bob said:
I recently upgraded from Millenium to XP and my Antivirus
program was corrupted. Before I can upgrade the
antivirus program I must uninstall the existing program.
My problem is. When I click on add/remove in the
Add/Remove Program I get the message: The system cannot
find the file specified. Can anyone help?
Bob Karst
Click to expand...

You should have uninstalled it *before* upgrading. It is highly advisable to
uninstall your AVP/firewall before performing an upgrade.

I suggest you try reinstalling and then uninstalling again.
 
-----Original Message-----


You should have uninstalled it *before* upgrading. It is highly advisable to
uninstall your AVP/firewall before performing an upgrade.

I suggest you try reinstalling and then uninstalling again.

When I try to install the program I get the message:
Click to expand...
Later version already installed and the Install Wizard
will not continue.
 
I recently upgraded from Millenium to XP and my Antivirus
program was corrupted. Before I can upgrade the
antivirus program I must uninstall the existing program.
My problem is. When I click on add/remove in the
Add/Remove Program I get the message: The system cannot
find the file specified. Can anyone help?
Bob Karst
Click to expand...

You wil have to use REgedit and remove all references to the program.
In particular:

1. Load Regedit
2. Expand HKEY_LOCAL_MACHINE\Software\<vendor or program name>
3. File, Export key to a file (just in case)
4. Press Delete to delete that key
5. Expand
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
and look for vendor or program name
6. Export key to a file
7. Delete the key

The delete program files for AV in C:\Program Files\<AV program name>

Peter Hutchison
Windows FAQ
http://www.pcguru.plus.com/
 
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