Add Printer Wizard doesn't work

  • Thread starter Thread starter Chris
  • Start date Start date
C

Chris

I connect a local printer (HP Deskjet) and XP Home
autodetects it but at the end of the install it says there
was a problem and the printer may not work properly
(something about a module). Printing from the internet
actually works, but printing from Outlook and other
programs doesn't work. The printer isn't listed in the
Printers & Faxes and double clicking on "Add Printers"
does nothing. The print spooler service is started.
Compaq recommended a system restore, but I would like to
avoid that.

thanks
Chris
 
See my post (a few minutes ago) in the thread "Print Wizard" where you
posted this question on 17 July.
 
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