I think the printer and printer driver are of NO issue to this
problem. The problem is deeper than a specific printer driver. I
have a new Sony Vaio running Windows Vista Business. I get the same
problem. I cannot add printers (of several kinds) without getting the
Microsoft Message:
"Spooler SubSystem App stopped working and was closed. A problem
caused the application to stop working correctly. Windows will notify
you if a solution is available." And an error message comes on that
gives "Operation could not be completed. Error 0x000006be."
Microsoft has no help in the Knowledge Base or tech help site.
The Windows Control Panel / Administrative Tools / Services / Print
Spooler can be set to automatic and started but does not stay
started. It shows started but apparently is stopped. It does the
same in Manuel and Started. It does not stay started even though it
shows started.
I wish Microsoft would get this solved. If anyone finds a solution,
please post it or email me.
Thanks
jawag