add-on problems

  • Thread starter Thread starter theofficegoddess
  • Start date Start date
T

theofficegoddess

I have Internet Explorer 7 and I've been using MyWebSearch as one of my
toolbars. It contains Screensavers, SmileyCentral, Zwinkey, CursorMania, and
FunCards. Every one of those works except for Popular Screensavers. I get
an error message that says: "Internet Explorer has encountered a problem
with an add-on and nees to close. The following add-on was running when this
problem occured: Add-on Name: F3SCRCTR.DLL, Company Name: (Not verified)
FunWebProducts.com, description: Popular Screensavers Tools". How do I fix
this? I've tried disabliong and even deleting the toolbar and then
re-installing it, but it didn't help. Any solutions?
 
theofficegoddess said:
I have Internet Explorer 7 and I've been using MyWebSearch as one of my
toolbars. It contains Screensavers, SmileyCentral, Zwinkey, CursorMania, and
FunCards. Every one of those works except for Popular Screensavers. I get
an error message that says: "Internet Explorer has encountered a problem
with an add-on and nees to close. The following add-on was running when this
problem occured: Add-on Name: F3SCRCTR.DLL, Company Name: (Not verified)
FunWebProducts.com, description: Popular Screensavers Tools". How do I fix
this? I've tried disabliong and even deleting the toolbar and then
re-installing it, but it didn't help. Any solutions?
Click to expand...

Adding to "Leo" good advice run these cleaning steps and see how much you
will catch!
Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim
HTH,
nass
 
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