Add New Group, Add New Shortcut, Outlook Generates Error

  • Thread starter Thread starter Phil Nolan
  • Start date Start date
P

Phil Nolan

Hello Newsgroup,

I am attempting to create a new group and shortcuts for
the project folders I frequently access.

This used to work just fine.

Now, when I create a new group, no problem. Then, I create
a shortcut to a folder, again no problem.

Then, when I click on any of these new shortcuts .... the
program crashes with the following message appears:

___________________________________________________________
OUTLOOK.exe has generated errors and will be closed by
Windows. You will need to restart the program.

An error log is being generated.
___________________________________________________________


I have tried repairing the program, reloading the program
without success.

I have scanned thru FAQ's and could not find this problem
listed.

Any advice or suggestions would be most appreciated.

Regards,



Phil
 
What do you mean by new group?
Outlook does not use groups, so I don't know what you mean.
 
Hello Russ,

Outlook Shortcuts: Calendar Journal Tasks Notes ...
etc...

right click within this area and window pops up:

Large Icons
Small Icons
___________

Add New Group
Remove Group
Rename Group
_____________

Outlook Bar Shortcut
Outlook Bar Shortcut to Web Page
________________________________

Hide Outlook Bar


Hope this helps anser your question.

Regards,


Phil






-----Original Message-----
What do you mean by new group?
Outlook does not use groups, so I don't know what you mean.
--
Russ Valentine
[MVP-Outlook]
Phil Nolan said:
Hello Newsgroup,

I am attempting to create a new group and shortcuts for
the project folders I frequently access.

This used to work just fine.

Now, when I create a new group, no problem. Then, I create
a shortcut to a folder, again no problem.

Then, when I click on any of these new shortcuts .... the
program crashes with the following message appears:

___________________________________________________________
OUTLOOK.exe has generated errors and will be closed by
Windows. You will need to restart the program.

An error log is being generated.
___________________________________________________________


I have tried repairing the program, reloading the program
without success.

I have scanned thru FAQ's and could not find this problem
listed.

Any advice or suggestions would be most appreciated.

Regards,



Phil
Click to expand...


.
Click to expand...
 
I see.
Try starting Outlook once with the ResetOutlookBar command switch.
Instructions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;296192

--
Russ Valentine
[MVP-Outlook]
Phil Nolan said:
Hello Russ,

Outlook Shortcuts: Calendar Journal Tasks Notes ...
etc...

right click within this area and window pops up:

Large Icons
Small Icons
___________

Add New Group
Remove Group
Rename Group
_____________

Outlook Bar Shortcut
Outlook Bar Shortcut to Web Page
________________________________

Hide Outlook Bar


Hope this helps anser your question.

Regards,


Phil






-----Original Message-----
What do you mean by new group?
Outlook does not use groups, so I don't know what you mean.
--
Russ Valentine
[MVP-Outlook]
Phil Nolan said:
Hello Newsgroup,

I am attempting to create a new group and shortcuts for
the project folders I frequently access.

This used to work just fine.

Now, when I create a new group, no problem. Then, I create
a shortcut to a folder, again no problem.

Then, when I click on any of these new shortcuts .... the
program crashes with the following message appears:

___________________________________________________________
OUTLOOK.exe has generated errors and will be closed by
Windows. You will need to restart the program.

An error log is being generated.
___________________________________________________________


I have tried repairing the program, reloading the program
without success.

I have scanned thru FAQ's and could not find this problem
listed.

Any advice or suggestions would be most appreciated.

Regards,



Phil
Click to expand...


.
Click to expand...
Click to expand...
 
Hello Russ,

Thanks for that. I'll try that.

Regards,

Phil



-----Original Message-----
I see.
Try starting Outlook once with the ResetOutlookBar command switch.
Instructions here:
http://support.microsoft.com/default.aspx?scid=kb;en- us;296192

--
Russ Valentine
[MVP-Outlook]
Phil Nolan said:
Hello Russ,

Outlook Shortcuts: Calendar Journal Tasks Notes ...
etc...

right click within this area and window pops up:

Large Icons
Small Icons
___________

Add New Group
Remove Group
Rename Group
_____________

Outlook Bar Shortcut
Outlook Bar Shortcut to Web Page
________________________________

Hide Outlook Bar


Hope this helps anser your question.

Regards,


Phil






-----Original Message-----
What do you mean by new group?
Outlook does not use groups, so I don't know what you mean.
--
Russ Valentine
[MVP-Outlook]
Hello Newsgroup,

I am attempting to create a new group and shortcuts for
the project folders I frequently access.

This used to work just fine.

Now, when I create a new group, no problem. Then, I create
a shortcut to a folder, again no problem.

Then, when I click on any of these new shortcuts .... the
program crashes with the following message appears:
Click to expand...
___________________________________________________________
OUTLOOK.exe has generated errors and will be closed by
Windows. You will need to restart the program.

An error log is being generated.
Click to expand...
___________________________________________________________
I have tried repairing the program, reloading the program
without success.

I have scanned thru FAQ's and could not find this problem
listed.

Any advice or suggestions would be most appreciated.

Regards,



Phil





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