Add-in Fax Extension not working Outlook 2007

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Guest

Every time I go to create a new message I get "The
Add-In "FaxExtension" (C:\Windows\System32\fxsext32.dss)cannot be loaded
and has been disabled by Outlook". I cannot find this add-in when I go to
the trust center, so I am unable to enable or disable it, or remove it.

I have Vista Home Premium and I installed Office Standard 2007 from the
disk. I have tried to "repair" Office but that didn't help.

Any advice would be greatly appreciated -
 
Vista was a regular upgrade and Office 2007 was working correctly under XP
prior to the upgrade.
--
Bruce


Russ Valentine said:
Was this a clean install?
--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
Every time I go to create a new message I get "The
Add-In "FaxExtension" (C:\Windows\System32\fxsext32.dss)cannot be loaded
and has been disabled by Outlook". I cannot find this add-in when I go to
the trust center, so I am unable to enable or disable it, or remove it.

I have Vista Home Premium and I installed Office Standard 2007 from the
disk. I have tried to "repair" Office but that didn't help.

Any advice would be greatly appreciated -
Click to expand...
Click to expand...
 
Find and rename outcmd.dat with Outlook closed.
--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
Vista was a regular upgrade and Office 2007 was working correctly under XP
prior to the upgrade.
--
Bruce


Russ Valentine said:
Was this a clean install?
--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
Every time I go to create a new message I get "The
Add-In "FaxExtension" (C:\Windows\System32\fxsext32.dss)cannot be
loaded
and has been disabled by Outlook". I cannot find this add-in when I go
to
the trust center, so I am unable to enable or disable it, or remove it.

I have Vista Home Premium and I installed Office Standard 2007 from the
disk. I have tried to "repair" Office but that didn't help.

Any advice would be greatly appreciated -
Click to expand...
Click to expand...
Click to expand...
 
Found and renamed the file (twice - new file is created when I test), no
change.
--
Bruce


Russ Valentine said:
Find and rename outcmd.dat with Outlook closed.
--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
Vista was a regular upgrade and Office 2007 was working correctly under XP
prior to the upgrade.
--
Bruce


Russ Valentine said:
Was this a clean install?
--
Russ Valentine
[MVP-Outlook]
Every time I go to create a new message I get "The
Add-In "FaxExtension" (C:\Windows\System32\fxsext32.dss)cannot be
loaded
and has been disabled by Outlook". I cannot find this add-in when I go
to
the trust center, so I am unable to enable or disable it, or remove it.

I have Vista Home Premium and I installed Office Standard 2007 from the
disk. I have tried to "repair" Office but that didn't help.

Any advice would be greatly appreciated -
Click to expand...
Click to expand...
Click to expand...
 
Edit the registry at
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\ to disable the
add-in.

--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
Found and renamed the file (twice - new file is created when I test), no
change.
--
Bruce


Russ Valentine said:
Find and rename outcmd.dat with Outlook closed.
--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
Vista was a regular upgrade and Office 2007 was working correctly under
XP
prior to the upgrade.
--
Bruce


:

Was this a clean install?
--
Russ Valentine
[MVP-Outlook]
message
Every time I go to create a new message I get "The
Add-In "FaxExtension" (C:\Windows\System32\fxsext32.dss)cannot be
loaded
and has been disabled by Outlook". I cannot find this add-in when I
go
to
the trust center, so I am unable to enable or disable it, or remove
it.

I have Vista Home Premium and I installed Office Standard 2007 from
the
disk. I have tried to "repair" Office but that didn't help.

Any advice would be greatly appreciated -
Click to expand...
Click to expand...
Click to expand...
 
When I went to the registry the only add-iins that show up are "Aladdins",
"Microsoft.OMS", "Microsoft.VBA Addin for Outlook1", and "Search.Outlook
toolbar".

Just like going to the trust center there is no reference to "Fax-Extension".
--
Bruce


Russ Valentine said:
Edit the registry at
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\ to disable the
add-in.

--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
Found and renamed the file (twice - new file is created when I test), no
change.
--
Bruce


Russ Valentine said:
Find and rename outcmd.dat with Outlook closed.
--
Russ Valentine
[MVP-Outlook]
Vista was a regular upgrade and Office 2007 was working correctly under
XP
prior to the upgrade.
--
Bruce


:

Was this a clean install?
--
Russ Valentine
[MVP-Outlook]
message
Every time I go to create a new message I get "The
Add-In "FaxExtension" (C:\Windows\System32\fxsext32.dss)cannot be
loaded
and has been disabled by Outlook". I cannot find this add-in when I
go
to
the trust center, so I am unable to enable or disable it, or remove
it.

I have Vista Home Premium and I installed Office Standard 2007 from
the
disk. I have tried to "repair" Office but that didn't help.

Any advice would be greatly appreciated -
Click to expand...
Click to expand...
Click to expand...
 
Bummer. This appears to be a frequent problem for users who attempt in place
upgrades. I'm not a fan of in place upgrades. I haven't seen any other
solutions so far. Maybe someone else has.
Did you create a new Outlook profile after this upgrade?
--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
When I went to the registry the only add-iins that show up are "Aladdins",
"Microsoft.OMS", "Microsoft.VBA Addin for Outlook1", and "Search.Outlook
toolbar".

Just like going to the trust center there is no reference to
"Fax-Extension".
--
Bruce


Russ Valentine said:
Edit the registry at
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\ to disable
the
add-in.

--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
Found and renamed the file (twice - new file is created when I test),
no
change.
--
Bruce


:

Find and rename outcmd.dat with Outlook closed.
--
Russ Valentine
[MVP-Outlook]
message
Vista was a regular upgrade and Office 2007 was working correctly
under
XP
prior to the upgrade.
--
Bruce


:

Was this a clean install?
--
Russ Valentine
[MVP-Outlook]
message
Every time I go to create a new message I get "The
Add-In "FaxExtension" (C:\Windows\System32\fxsext32.dss)cannot be
loaded
and has been disabled by Outlook". I cannot find this add-in when
I
go
to
the trust center, so I am unable to enable or disable it, or
remove
it.

I have Vista Home Premium and I installed Office Standard 2007
from
the
disk. I have tried to "repair" Office but that didn't help.

Any advice would be greatly appreciated -
Click to expand...
Click to expand...
Click to expand...
 
Looks like I left out the other file you should rename in my first post.
Also find and rename extend.dat with Outlook closed.
--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
When I went to the registry the only add-iins that show up are "Aladdins",
"Microsoft.OMS", "Microsoft.VBA Addin for Outlook1", and "Search.Outlook
toolbar".

Just like going to the trust center there is no reference to
"Fax-Extension".
--
Bruce


Russ Valentine said:
Edit the registry at
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\ to disable
the
add-in.

--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
Found and renamed the file (twice - new file is created when I test),
no
change.
--
Bruce


:

Find and rename outcmd.dat with Outlook closed.
--
Russ Valentine
[MVP-Outlook]
message
Vista was a regular upgrade and Office 2007 was working correctly
under
XP
prior to the upgrade.
--
Bruce


:

Was this a clean install?
--
Russ Valentine
[MVP-Outlook]
message
Every time I go to create a new message I get "The
Add-In "FaxExtension" (C:\Windows\System32\fxsext32.dss)cannot be
loaded
and has been disabled by Outlook". I cannot find this add-in when
I
go
to
the trust center, so I am unable to enable or disable it, or
remove
it.

I have Vista Home Premium and I installed Office Standard 2007
from
the
disk. I have tried to "repair" Office but that didn't help.

Any advice would be greatly appreciated -
Click to expand...
Click to expand...
Click to expand...
 
Russ,

Sorry it took so long to get back to you, we were gone for awhile, but I
followed your advice and tore everything down and did a clean install. No
more problem, thanks for your help.

Bruce
--
Bruce


Russ Valentine said:
Bummer. This appears to be a frequent problem for users who attempt in place
upgrades. I'm not a fan of in place upgrades. I haven't seen any other
solutions so far. Maybe someone else has.
Did you create a new Outlook profile after this upgrade?
--
Russ Valentine
[MVP-Outlook]
Bruce Bowles said:
When I went to the registry the only add-iins that show up are "Aladdins",
"Microsoft.OMS", "Microsoft.VBA Addin for Outlook1", and "Search.Outlook
toolbar".

Just like going to the trust center there is no reference to
"Fax-Extension".
--
Bruce


Russ Valentine said:
Edit the registry at
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\ to disable
the
add-in.

--
Russ Valentine
[MVP-Outlook]
Found and renamed the file (twice - new file is created when I test),
no
change.
--
Bruce


:

Find and rename outcmd.dat with Outlook closed.
--
Russ Valentine
[MVP-Outlook]
message
Vista was a regular upgrade and Office 2007 was working correctly
under
XP
prior to the upgrade.
--
Bruce


:

Was this a clean install?
--
Russ Valentine
[MVP-Outlook]
message
Every time I go to create a new message I get "The
Add-In "FaxExtension" (C:\Windows\System32\fxsext32.dss)cannot be
loaded
and has been disabled by Outlook". I cannot find this add-in when
I
go
to
the trust center, so I am unable to enable or disable it, or
remove
it.

I have Vista Home Premium and I installed Office Standard 2007
from
the
disk. I have tried to "repair" Office but that didn't help.

Any advice would be greatly appreciated -
Click to expand...
Click to expand...
Click to expand...
 
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