add contacts to email addressbook, when option greyed out?

  • Thread starter Thread starter tony l 2810
  • Start date Start date
T

tony l 2810

if i goto contacts/properties/outlook address book , the option to "show this
folder as an address book is greyed out.
i cannot use the conternts folder or any othe folder i have created as a
adress boook it always remains greyed out.

any ideas please?
 
Create a new mail profile - you have given precious little information on
your setup but I would bet dollars to donuts that you attempted to transfer
your data using Windows Easy Transfer.

That never works for OUtlook data without creating a corrupt profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, tony l 2810 asked:

| if i goto contacts/properties/outlook address book , the option to
| "show this folder as an address book is greyed out.
| i cannot use the conternts folder or any othe folder i have created
| as a adress boook it always remains greyed out.
|
| any ideas please?
 
thanks Milly

yes that is exactly what i did ., when you say creat a new profile, what
exactly do i do , is it just a new mail account, or something else

thanks for you help so far

tony
 
Hi,

I have had exactly the same problem, and I did use windows easy transfer.

I have removed all of my e-mail accounts and then reinstalled them but still
have the same issue.

Tony, did you get a response? I can't find one.

Ta

JL

tony l 2810 said:
thanks Milly

yes that is exactly what i did ., when you say creat a new profile, what
exactly do i do , is it just a new mail account, or something else

thanks for you help so far

tony



Milly Staples said:
Create a new mail profile - you have given precious little information on
your setup but I would bet dollars to donuts that you attempted to transfer
your data using Windows Easy Transfer.

That never works for OUtlook data without creating a corrupt profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, tony l 2810 asked:

| if i goto contacts/properties/outlook address book , the option to
| "show this folder as an address book is greyed out.
| i cannot use the conternts folder or any othe folder i have created
| as a adress boook it always remains greyed out.
|
| any ideas please?
Click to expand...
Click to expand...
 
You need to create a new profile, not new accounts. Go to Control panel,
Mail and create a new profile and delete the current one.

See http://www.outlook-tips.net/beginner/2007_profile.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

JL123 said:
Hi,

I have had exactly the same problem, and I did use windows easy transfer.

I have removed all of my e-mail accounts and then reinstalled them but
still
have the same issue.

Tony, did you get a response? I can't find one.

Ta

JL

tony l 2810 said:
thanks Milly

yes that is exactly what i did ., when you say creat a new profile, what
exactly do i do , is it just a new mail account, or something else

thanks for you help so far

tony



Milly Staples said:
Create a new mail profile - you have given precious little information
on
your setup but I would bet dollars to donuts that you attempted to
transfer
your data using Windows Easy Transfer.

That never works for OUtlook data without creating a corrupt profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, tony l 2810 asked:

| if i goto contacts/properties/outlook address book , the option to
| "show this folder as an address book is greyed out.
| i cannot use the conternts folder or any othe folder i have created
| as a adress boook it always remains greyed out.
|
| any ideas please?
Click to expand...
Click to expand...
Click to expand...
 
Thankyou Diane, your web link worked perfectly.

If anybody else has this problem.. when you attach the original PST file ,if
you are presented with a list of 7 as I was, use the newest / biggest one as
that probably has all your old data. If you choose one at random you will
have a few hearts stopping moments as you will think you have lost everything.

Diane Poremsky said:
You need to create a new profile, not new accounts. Go to Control panel,
Mail and create a new profile and delete the current one.

See http://www.outlook-tips.net/beginner/2007_profile.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

JL123 said:
Hi,

I have had exactly the same problem, and I did use windows easy transfer.

I have removed all of my e-mail accounts and then reinstalled them but
still
have the same issue.

Tony, did you get a response? I can't find one.

Ta

JL

tony l 2810 said:
thanks Milly

yes that is exactly what i did ., when you say creat a new profile, what
exactly do i do , is it just a new mail account, or something else

thanks for you help so far

tony



:

Create a new mail profile - you have given precious little information
on
your setup but I would bet dollars to donuts that you attempted to
transfer
your data using Windows Easy Transfer.

That never works for OUtlook data without creating a corrupt profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, tony l 2810 asked:

| if i goto contacts/properties/outlook address book , the option to
| "show this folder as an address book is greyed out.
| i cannot use the conternts folder or any othe folder i have created
| as a adress boook it always remains greyed out.
|
| any ideas please?
Click to expand...
Click to expand...
Click to expand...
 
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