B
Bonno Bloksma
Hi,
If this isn't the right forum please tell which one is.
Situation:
======
User has a laptop which is part of the AD domain. Domain policy states
password change mandatory every 180 days with a notice 14 days before.
This user has a laptop that is often connected to the network but sometimes
not for several weeks when she is "on the road".
It seems either:
1) the 180 days expired during those few weeks and the 180-14 days was also
during those weeks or
2) The Vista laptop has "sleep mode" as the default action when "shutting
down" the laptop and.. reconnecting is not logging in and therefore does not
produce the warning about password expiration
Of course after a while the user can no longer in to the laptop.... when it
is connected to the network at logon time.
She CAN login when the laptop is not connected to the network. ;-)
So for the past few weeks, until she got arround to telling be about this
weird thing she had with her laptop...... she started het laptop with the
network kable disconnected, loggen on, connected to the network and was able
to acces the mail, the website etc.
Of course what she did not do was access anything that needed AD credentials
but.... she rarely needed those.
To solve the problem she needed to change her password but she cannot change
her password because she cannot logon, her password has expired. :-(
What I did was set the "password never expires" for her, have her log on and
change her password, clear the setting for "password never expires".
Question:
======
Is this in any way solvable in a structured way or will something like this
always involve intervention from an administrator to reset her password?
Was the cause probably situation 1) or 2)?
Bonno Bloksma
If this isn't the right forum please tell which one is.
Situation:
======
User has a laptop which is part of the AD domain. Domain policy states
password change mandatory every 180 days with a notice 14 days before.
This user has a laptop that is often connected to the network but sometimes
not for several weeks when she is "on the road".
It seems either:
1) the 180 days expired during those few weeks and the 180-14 days was also
during those weeks or
2) The Vista laptop has "sleep mode" as the default action when "shutting
down" the laptop and.. reconnecting is not logging in and therefore does not
produce the warning about password expiration
Of course after a while the user can no longer in to the laptop.... when it
is connected to the network at logon time.
She CAN login when the laptop is not connected to the network. ;-)
So for the past few weeks, until she got arround to telling be about this
weird thing she had with her laptop...... she started het laptop with the
network kable disconnected, loggen on, connected to the network and was able
to acces the mail, the website etc.
Of course what she did not do was access anything that needed AD credentials
but.... she rarely needed those.
To solve the problem she needed to change her password but she cannot change
her password because she cannot logon, her password has expired. :-(
What I did was set the "password never expires" for her, have her log on and
change her password, clear the setting for "password never expires".
Question:
======
Is this in any way solvable in a structured way or will something like this
always involve intervention from an administrator to reset her password?
Was the cause probably situation 1) or 2)?
Bonno Bloksma