Active X problem on windows update

  • Thread starter Thread starter Bruce Yates
  • Start date Start date
B

Bruce Yates

Friend's computer has that message.....

Security settings prevent Active X.......page may not display
properly.

Can not get Windows to update. SP2 was never installed. Keep running
into this problem.

Running XP Home Edition.

Any suggestions?

Thanks,
Bruce
 
Bruce Yates said:
Friend's computer has that message.....

Security settings prevent Active X.......page may not display
properly.

Can not get Windows to update. SP2 was never installed. Keep running
into this problem.

Running XP Home Edition.

Any suggestions?

Thanks,
Bruce
Click to expand...

Windows Update Fails:
Click on START and the RUN put in each line seen below and clicked on
OK. (do each one line at a time)
REGSVR32 C:\WINDOWS\System32\wuapi.dll
REGSVR32 C:\WINDOWS\System32\wuaueng.dll
REGSVR32 C:\WINDOWS\System32\atl.dll
REGSVR32 C:\WINDOWS\System32\wucltui.dll
REGSVR32 C:\WINDOWS\System32\wups.dll
Disable your anti-virus when obtaining the updates.
Make sure that your firewall is allowing the connection to Windows Update .
This would be on ports 80 and 443.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
That worked. Thanks.

Bruce

Windows Update Fails:
Click on START and the RUN put in each line seen below and clicked on
OK. (do each one line at a time)
REGSVR32 C:\WINDOWS\System32\wuapi.dll
REGSVR32 C:\WINDOWS\System32\wuaueng.dll
REGSVR32 C:\WINDOWS\System32\atl.dll
REGSVR32 C:\WINDOWS\System32\wucltui.dll
REGSVR32 C:\WINDOWS\System32\wups.dll
Disable your anti-virus when obtaining the updates.
Make sure that your firewall is allowing the connection to Windows Update .
This would be on ports 80 and 443.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate
Click to expand...
 
I have the same problem, posted the last week on two windows update
sites and below somewhere

I would like to try your solution but do you have the equivalent list
for win2k (there is no wuapi.dll to start with anywhere on c: let alone
in c:\winnt)
Thanks for the feedback.
Click to expand...

--
Marko Jotic
"Common sense is anything but common".
From the notebooks of Lazarus Long. Robert A. Heinlein.
Handmade knives, antique designs, exotic materials at
http://www.knifeforging.com/
 
Marko said:
I have the same problem, posted the last week on two windows update
sites and below somewhere

I would like to try your solution but do you have the equivalent list
for win2k (there is no wuapi.dll to start with anywhere on c: let
alone in c:\winnt)
Click to expand...

I don't know any reason why Win2K would be different.
What error message do you get?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
....
I have the same problem, posted the last week on two windows update
sites and below somewhere

I would like to try your solution but do you have the equivalent list
for win2k (there is no wuapi.dll to start with anywhere on c: let alone
in c:\winnt)
Click to expand...


Please start your own thread. Your problem is too dissimilar from
the OP. The suggested solution was for a WUv5 user.
Because of your OS you are stuck at WUv4.

A problem is that many helpers have lost their technical edge on WUv4
issues. Have you tried posting in your OS NG? You might find more
common experience that way.


BTW have you tried the WUv4 troubleshooter?
You can find different sets of re-registrations in it.
(e.g. when searching for 8007007e )

< http://v4.windowsupdate.microsoft.com/troubleshoot/ >

Tip: instead of using that page's hard to use search tool
I suggest you first press Ctrl-a,Ctrl-c and paste the entire source
into a Notepad window where you can do simple text finds in it.

Also learn how to use Google Groups to research your problems.
E.g. you could probably find some more suggestions about the
your issue in older threads than are currently archived by the server
by using something like:

V4 "administrators only" (MVP OR MSFT) group:microsoft.*.windowsupdate


Good luck

Robert Aldwinckle
---
 
this problem was solved BUT

Robert said:
...




Please start your own thread. Your problem is too dissimilar from
the OP. The suggested solution was for a WUv5 user.
Because of your OS you are stuck at WUv4.
Click to expand...
I have a couple of threads of my own with no useful help, I was trying
to connect up with a person who seemed to know
A problem is that many helpers have lost their technical edge on WUv4
issues. Have you tried posting in your OS NG? You might find more
common experience that way.
Click to expand...
It was an IE6 / active X problem: correct group
BTW have you tried the WUv4 troubleshooter?
You can find different sets of re-registrations in it.
(e.g. when searching for 8007007e ) yes and yes: useless

< http://v4.windowsupdate.microsoft.com/troubleshoot/ >

Tip: instead of using that page's hard to use search tool
I suggest you first press Ctrl-a,Ctrl-c and paste the entire source
into a Notepad window where you can do simple text finds in it.

Also learn how to use Google Groups to research your problems.
E.g. you could probably find some more suggestions about the
your issue in older threads than are currently archived by the server
by using something like:
Click to expand...
did, even more useless, on these MS groups there are hundreds of related
posts of problems, most people have not found a solution
V4 "administrators only" (MVP OR MSFT) group:microsoft.*.windowsupdate


Good luck

Robert Aldwinckle
Click to expand...

--
Marko Jotic
"Common sense is anything but common".
From the notebooks of Lazarus Long. Robert A. Heinlein.
Handmade knives, antique designs, exotic materials at
http://www.knifeforging.com/
 
Frank said:
I don't know any reason why Win2K would be different. as I said I had no wuapi.dll
What error message do you get?
Click to expand...
it is now fixed, I must have tried fifty suggested solution, I am not
sure what finally worked. now I am back to my original update problem
thanks anyway I am trying on the update ng still
--
Marko Jotic
"Common sense is anything but common".
From the notebooks of Lazarus Long. Robert A. Heinlein.
Handmade knives, antique designs, exotic materials at
http://www.knifeforging.com/
 
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