check the support at Sage. It looks like other accounting packages follow a
similar software activation check.
After generating a Class QuickReport, I click the Email button and receive
these error messages:
1) In a box titled "Activation Error" it says "Printer not activated, error
code -20."
2) I click OK and get the "Intuit Printer Library" box with the error "Could
not print to printer. Check your printer selection. Printing may have been
canceled from another program."
Information
-----------
1) I can save the report as a PDF.
2) The Intuit internal printer is installed.
3) While researching this problem I found references to an Amyuni printer. I
used to have this installed, but deleted it because I thought it might be
the cause of my Thinkpad's sleep mode recovery problems... it wasn't. Is the
Amyuni printer needed? Did it install when I installed QuickBooks?
4) I have a product called MakePDF, which converts Word docs to PDF. It
recently developed a problem where I can't close Word after closing the doc
that I converted to PDF. Word or Windows thinks there's still an active
connection between Word and MakePDF. I was having the QuickBooks problem
long before having the MakePDF problem, I just mention this in case it's
useful.
5) I'm running WinXP SP2.
Thank you very much.
Jeff
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no rights.
