ACPI P4 W2k Pro, System restart instead of shutdown when click shutdown

  • Thread starter Thread starter KS Teo
  • Start date Start date
K

KS Teo

Hi,

I 've a system with ACPI, P4, W2k Pro, when I click shutdown, it restart the
system instead of shutdown. Please advise me how to solve it. Thanks in
advance.

KS Teo
 
Hi,
You can try the following article to help narrow down the scope of the
issue:

315409 HOW TO: Troubleshoot Shutdown Problems in Windows 2000
http://support.microsoft.com/?id=315409

Many times, unsigned drivers will cause this problem. If so, you can use the
following article to identify and disable unsigned drivers:

259283 How to Use the File Signature Verification Tool to Find Third-Party
http://support.microsoft.com/?id=259283

You may be experiencing a Stop error on shutdown. In order to see the
bugcheck (Stop error), you can disable the feature to automatically reboot
when a Stop error occurs. Here are the steps to disable the autoreboot
feature:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. On the Advanced tab, click "Startup and Recovery".

4. Click to clear the Automatically Reboot check box, and then click OK.
 
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