acessing a pop3 mail account in Office XP, worked ok in 2000

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Guest

I have a collegue who I set up originally on XP o/s and Office 2000 and set him up to access his home emails. Worked well. Now he has a new PC with XP o/s and XP Office and I cannot get the redirection to work!!! It is driving me crazy(er)
Can anyone help pleas
 
What sort of errors/problems are you getting?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Gabs austrim.com.au> said:
I have a collegue who I set up originally on XP o/s and Office 2000 and
Click to expand...
set him up to access his home emails. Worked well. Now he has a new PC with
XP o/s and XP Office and I cannot get the redirection to work!!! It is
driving me crazy(er)
 
Hi, am getting this respons

1:send test email message: the specified server was found but there was no response from the server. Please verify that the port and SSL information was correct. To assess these settings close this dialogue, then click more setttings and click on the advanced tab
2: Fnd outgoing mail server (SMTP): unable to connect to the outgoing mail server (SMTP). Please verify the server name in the outgoing mail server field. If that information is correct, close this dialogue, click more settings and verify the port ands SSL information on the advanced tab

I have entered the exact same information for the othe email address as i did for office 2000 and it (still) works with that
 
Have you tried actually sending/receiving mail? The "test account" button
often does not give as useful an error message as actually doing a
send/receive. Also, has SP-1 (or higher) of Office XP been applied? There
was a problem in the initial release that caused connection problems to
certain ISPs.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Gabs said:
Hi, am getting this response

1:send test email message: the specified server was found but there was no
Click to expand...
response from the server. Please verify that the port and SSL information
was correct. To assess these settings close this dialogue, then click more
setttings and click on the advanced tab.
2: Fnd outgoing mail server (SMTP): unable to connect to the outgoing mail
Click to expand...
server (SMTP). Please verify the server name in the outgoing mail server
field. If that information is correct, close this dialogue, click more
settings and verify the port ands SSL information on the advanced tab.
I have entered the exact same information for the othe email address as i
Click to expand...
did for office 2000 and it (still) works with that
 
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