account lost, asses denied

  • Thread starter Thread starter Jeanelle
  • Start date Start date
J

Jeanelle

my friend made a user account
: but then when she restarted her computer
: her old account doesnt show
: and she cant logon
: any ideas?
 
Yes
she has been using the default administrator account
when she finally created her own account the default account went into
hiding.
she needs to turn the new account into an administrator account and then
copy her settings over
this is done in my computer/user profiles/settings where she hilites the old
account and clicks copy to then browses to new account
under"documents&setting"
BUT in order to do this she needs to do it from a 3rd account because an
account in use cannot be altered in this way.

peter
 
your friend can use the administrator account in order to fix the problem.

to do so, when the welcome screen appears, press ctrl+alt+del twice and she
can enter her original user name (or use administrator if she didn't change
it the first time) and enter her password.

i hope this helps.
--
regards,
dennis
http://dennislazo.com/

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| my friend made a user account
| : but then when she restarted her computer
| : her old account doesnt show
| : and she cant logon
| : any ideas?
|
 
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