accessing my mircrosoft word files

  • Thread starter Thread starter Annie
  • Start date Start date
A

Annie

I cannot access my Microsoft word files. Each time I try
to open an existing file, I get a message "file not
available. Also, I cannot open a file from a floppy
disc, I get the same message. Obviously, I have done
something to my microsoft word program, but I am clueless
as to what I have done or how to correct the problem.

Help!!!!!! Many thanks
 
Don't even try to open a file directly from a floppy; this is the quickest
way to corrupt it. Always copy it to the HD first, then open it from there.
As for the error message, it could be caused by a conflict with the Norton
Office Plug-in. See "OFF: Cannot Open Office Documents or Cannot Edit
Inserted Objects After You Install Office XP Service Pack 2 or Office 2000
Service Pack 3" at http://support.microsoft.com/?kbid=328613

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
Try doing a "Detect & Repair" from the Help menu in Word, also make sure the
latest patches and Service Packs are installed. If the problem persist I
would suggest uninstalling Office and reinstalling then applying back the
Service Packs and Patches.

Andre Da Costa
Jamaica W.I.
 
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