Accessing links...

  • Thread starter Thread starter Howard Woodard
  • Start date Start date
H

Howard Woodard

I don't seem to be able to access sites that I am [I think] re-directed to on my winXP Pro PC.

I have three PCs, one a desktop running WIN/98SE (AVG virus checker), one laptop running WIN/2K (McAfee VirusScan v4.5.1 SP1), and another desktop running WIN/XP Pro (Norton AV 9.05.15) and all are running IE6.0. All are connected to my home network and share the same DSL modem.

I was on the XP machine trying to look up the correct cartridge for my hp printer. I was able to follow all of the links just fine until I eventually reached a page...

http://search.hp.com/gwuseng/query....+Supplies+&+Accessories&la=en&qp=url:supplies

....that provided a link to my specific model's supplies. I noticed that when clicking on the link pointing to the OfficeJet g95 supplies...

http://search.hp.com/gwuseng/redire...stination.cgi&qt=officejet+g95&pos=1&type=REG

....that I would get "This page cannot be displayed - Cannot find server or DNS Error" each time.

I turned off the virus software and set security and privacy settings in IE to their lowest values with no change in result. I then tried browsing the same paths from the other two machines and they both worked just fine.

I have compared all of the settings in ie on all three machines and they are identical.

Anyone have any idea whyIE on the XP machine seems not to handle this link?

Mystified in Seattle.
 
Your last URL is redirected to
http://www.shopping.hp.com/cgi-bin/...ame=officejet g95&script_name=destination.cgi.
You'll notice the word scripts in that address.

Page cannot be displayed (Server or DNS Error)
http://www.mvps.org/inetexplorer/answers.htm#dns

For some users this error is caused by hijackware but I don't think so in
your case.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp
I don't seem to be able to access sites that I am [I think] re-directed to
on my winXP Pro PC.

I have three PCs, one a desktop running WIN/98SE (AVG virus checker), one
laptop running WIN/2K (McAfee VirusScan v4.5.1 SP1), and another desktop
running WIN/XP Pro (Norton AV 9.05.15) and all are running IE6.0. All are
connected to my home network and share the same DSL modem.

I was on the XP machine trying to look up the correct cartridge for my hp
printer. I was able to follow all of the links just fine until I eventually
reached a page...


http://search.hp.com/gwuseng/query....+Supplies+&+Accessories&la=en&qp=url:supplies

...that provided a link to my specific model's supplies. I noticed that
when clicking on the link pointing to the OfficeJet g95 supplies...


http://search.hp.com/gwuseng/redire...cripts/home/api_login.jsp?template_name=suppl
ies_store%252Fsupplies_model_view.jsp%26model_name%3Dofficejet%2520g95%26scr
ipt_name%3Ddestination.cgi&qt=officejet+g95&pos=1&type=REG

...that I would get "This page cannot be displayed - Cannot find server or
DNS Error" each time.

I turned off the virus software and set security and privacy settings in
IE to their lowest values with no change in result. I then tried browsing
the same paths from the other two machines and they both worked just fine.

I have compared all of the settings in ie on all three machines and they
are identical.

Anyone have any idea whyIE on the XP machine seems not to handle this
link?

Mystified in Seattle.
 
Hi and thanks for your note. I took a look at the link you referenced but don't know how I would choose one thing over another and I'm afaid to try the "fix" that was referenced.

I turned off script blocking earlier -- before my first post -- and it didn't make any difference.

Was there something specific in the link you provided me that you think I should try?

Sorry to be so dense...

Howard
==============================================
Your last URL is redirected to http://www.shopping.hp.com/cgi-bin/...ame=officejet g95&script_name=destination.cgi. You'll notice the word scripts in that address.

Page cannot be displayed (Server or DNS Error)
http://www.mvps.org/inetexplorer/answers.htm#dns

For some users this error is caused by hijackware but I don't think so in your case.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp
I don't seem to be able to access sites that I am [I think] re-directed to on my winXP Pro PC.

I have three PCs, one a desktop running WIN/98SE (AVG virus checker), one laptop running WIN/2K (McAfee VirusScan v4.5.1 SP1), and another desktop running WIN/XP Pro (Norton AV 9.05.15) and all are running IE6.0. All are connected to my home network and share the same DSL modem.

I was on the XP machine trying to look up the correct cartridge for my hp printer. I was able to follow all of the links just fine until I eventually reached a page...

http://search.hp.com/gwuseng/query....+Supplies+&+Accessories&la=en&qp=url:supplies

...that provided a link to my specific model's supplies. I noticed that when clicking on the link pointing to the OfficeJet g95 supplies...

http://search.hp.com/gwuseng/redire...stination.cgi&qt=officejet+g95&pos=1&type=REG

...that I would get "This page cannot be displayed - Cannot find server or DNS Error" each time.

I turned off the virus software and set security and privacy settings in IE to their lowest values with no change in result. I then tried browsing the same paths from the other two machines and they both worked just fine.

I have compared all of the settings in ie on all three machines and they are identical.

Anyone have any idea whyIE on the XP machine seems not to handle this link?

Mystified in Seattle.
 
Btw, I've shortened the URL until there's nothing but www.hpshopping.com and I get the same [non] results.

Howard
============================
Your last URL is redirected to http://www.shopping.hp.com/cgi-bin/...ame=officejet g95&script_name=destination.cgi. You'll notice the word scripts in that address.

Page cannot be displayed (Server or DNS Error)
http://www.mvps.org/inetexplorer/answers.htm#dns

For some users this error is caused by hijackware but I don't think so in your case.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp
I don't seem to be able to access sites that I am [I think] re-directed to on my winXP Pro PC.

I have three PCs, one a desktop running WIN/98SE (AVG virus checker), one laptop running WIN/2K (McAfee VirusScan v4.5.1 SP1), and another desktop running WIN/XP Pro (Norton AV 9.05.15) and all are running IE6.0. All are connected to my home network and share the same DSL modem.

I was on the XP machine trying to look up the correct cartridge for my hp printer. I was able to follow all of the links just fine until I eventually reached a page...

http://search.hp.com/gwuseng/query....+Supplies+&+Accessories&la=en&qp=url:supplies

...that provided a link to my specific model's supplies. I noticed that when clicking on the link pointing to the OfficeJet g95 supplies...

http://search.hp.com/gwuseng/redire...stination.cgi&qt=officejet+g95&pos=1&type=REG

...that I would get "This page cannot be displayed - Cannot find server or DNS Error" each time.

I turned off the virus software and set security and privacy settings in IE to their lowest values with no change in result. I then tried browsing the same paths from the other two machines and they both worked just fine.

I have compared all of the settings in ie on all three machines and they are identical.

Anyone have any idea whyIE on the XP machine seems not to handle this link?

Mystified in Seattle.
 
I was telling my wife about this problem and she said that she had been having it with several different [store] sites on this machine. www.jcpenney.com gives exactly the same result as the HP link below but works just like its supposed to on our other machines. I've got a feeling that it has something to do with initial authentication, cookie writing, or something like that.

Any ideas?

Howard
===================================
Your last URL is redirected to http://www.shopping.hp.com/cgi-bin/...ame=officejet g95&script_name=destination.cgi. You'll notice the word scripts in that address.

Page cannot be displayed (Server or DNS Error)
http://www.mvps.org/inetexplorer/answers.htm#dns

For some users this error is caused by hijackware but I don't think so in your case.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp
I don't seem to be able to access sites that I am [I think] re-directed to on my winXP Pro PC.

I have three PCs, one a desktop running WIN/98SE (AVG virus checker), one laptop running WIN/2K (McAfee VirusScan v4.5.1 SP1), and another desktop running WIN/XP Pro (Norton AV 9.05.15) and all are running IE6.0. All are connected to my home network and share the same DSL modem.

I was on the XP machine trying to look up the correct cartridge for my hp printer. I was able to follow all of the links just fine until I eventually reached a page...

http://search.hp.com/gwuseng/query....+Supplies+&+Accessories&la=en&qp=url:supplies

...that provided a link to my specific model's supplies. I noticed that when clicking on the link pointing to the OfficeJet g95 supplies...

http://search.hp.com/gwuseng/redire...stination.cgi&qt=officejet+g95&pos=1&type=REG

...that I would get "This page cannot be displayed - Cannot find server or DNS Error" each time.

I turned off the virus software and set security and privacy settings in IE to their lowest values with no change in result. I then tried browsing the same paths from the other two machines and they both worked just fine.

I have compared all of the settings in ie on all three machines and they are identical.

Anyone have any idea whyIE on the XP machine seems not to handle this link?

Mystified in Seattle.
 
Yes, and you'll find them at
http://www.mvps.org/inetexplorer/answers.htm#dns.

Given this additional information though perhaps checking for hijackware
isn't a bad idea:

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. HijackThis (http://www.merijn.org/files/hijackthis.zip; [new
URL] ) is the preferred tool to use these days. It will help to both
identify and remove any hijackware/spyware. **Post your files to
http://forums.spywareinfo.com/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.

[Plain Text posting is the norm here, Howard. You might eliminate
unneccesary cross-posting, too. I'm reading this thread in OE6 newsgroup,
BTW.]
--
IE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6.browser

HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

I was telling my wife about this problem and she said that she had been
having it with several different [store] sites on this machine.
www.jcpenney.com gives exactly the same result as the HP link below but
works just like its supposed to on our other machines. I've got a feeling
that it has something to do with initial authentication, cookie writing, or
something like that.

Any ideas?

Howard
===================================
Your last URL is redirected to
http://www.shopping.hp.com/cgi-bin/...ore/supplies_model_view.jsp&model_name=office
jet%20g95&script_name=destination.cgi. You'll notice the word scripts in
that address.

Page cannot be displayed (Server or DNS Error)
http://www.mvps.org/inetexplorer/answers.htm#dns

For some users this error is caused by hijackware but I don't think so
in your case.
I don't seem to be able to access sites that I am [I think]
re-directed to on my winXP Pro PC.

I have three PCs, one a desktop running WIN/98SE (AVG virus checker),
one laptop running WIN/2K (McAfee VirusScan v4.5.1 SP1), and another desktop
running WIN/XP Pro (Norton AV 9.05.15) and all are running IE6.0. All are
connected to my home network and share the same DSL modem.

I was on the XP machine trying to look up the correct cartridge for my
hp printer. I was able to follow all of the links just fine until I
eventually reached a page...<snip>...that provided a link to my specific
model's supplies. I noticed that when clicking on the link pointing to the
OfficeJet g95 supplies...<snip>...that I would get "This page cannot be
displayed - Cannot find server or DNS Error" each time.

I turned off the virus software and set security and privacy settings
in IE to their lowest values with no change in result. I then tried
browsing the same paths from the other two machines and they both worked
just fine.

I have compared all of the settings in ie on all three machines and
they are identical.

Anyone have any idea whyIE on the XP machine seems not to handle this
link?
 
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