access is denied when trying to install any printer

[Doug Johnson]

Hi,

I am trying to re-install my HP printer and I keep getting
access is denied. I get the same thing when trying to
install a PDF converter that cam with QuickBooks.

I am running XP Pro and am the Admin.

Doug

 

[Cari \(MS-MVP\)]

Is the print spooler running?

From the command prompt, type

net start spooler

and hit enter

Cari
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