access is denied when offering remote assistance

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I want to offer remote assistance, but I always get access denied window?
Even if I put wrong host address, I get access denied. There are no
firewalls or group policies. I even uninstalled SP2 and reinstalled it again.
I think there most be a corrupt registry key or system file. I don’t find
files or registry keys what is controlling the access rights.
Tnx
 
Are you in a domain or trusted domain environment? If not, ie. your in a simple work group
environment like most home users are, then you can't use the offer functionality of Remote
Assistance... If your in a work group environment see this page for a possible work around...

http://theillustratednetwork.mvps.org/RemoteAssistance/RemoteAssistance.html

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
Nice write-up Al!

Sooner Al said:
Are you in a domain or trusted domain environment? If not, ie. your in a
simple work group environment like most home users are, then you can't use
the offer functionality of Remote Assistance... If your in a work group
environment see this page for a possible work around...

http://theillustratednetwork.mvps.org/RemoteAssistance/RemoteAssistance.html

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
Click to expand...
 
Thank you sir...

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
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