Access denied. Unable to connect

  • Thread starter Thread starter Greg
  • Start date Start date
G

Greg

I have the above message on network printer after setting
up a default printer for all Windows XP users. Also I am
unable to access the printer properties or the printing
preferences. Any suggestions as to how to fix this
problem?
 
Alan, thanks for your reply. The users are UNABLE to
print. It comes up with an error about the printer not
being switched on, or the driver needs re-installing etc
etc. Any suggestions?

-----Original Message-----
can the users still print?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I have the above message on network printer after setting
up a default printer for all Windows XP users. Also I am
unable to access the printer properties or the printing
preferences. Any suggestions as to how to fix this
problem?
Click to expand...


.
Click to expand...
 
Which printer is this? Where did you get the drivers?

What operating system is the machine hosting the printer?

Is this a workgroup or in a domain?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Alan, thanks for your reply. The users are UNABLE to
print. It comes up with an error about the printer not
being switched on, or the driver needs re-installing etc
etc. Any suggestions?

-----Original Message-----
can the users still print?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I have the above message on network printer after setting
up a default printer for all Windows XP users. Also I am
unable to access the printer properties or the printing
preferences. Any suggestions as to how to fix this
problem?
Click to expand...


.
Click to expand...
Click to expand...
 
I get almost the same message. I have a desktop running XP Pro and a laptop with XP Home. The desktop has a Laserjet print connected to LPT1. Both the laptop and the dekstop connect wirelessly to the network. I can add the printer onto the laptop and it will work fine but as soon as I reboot the laptop, I loose the printer connection. When I try to print I get the message 'Access denied .....

I'm not certain it is a printer issue as much as a rights or priviledge(sp?) issue. I have the laptop name in the administrators group on the desktop but that doesn't do any good. I'm not certain that the 'Other Network File and Print Services' are installed. I dont think they are (At least I dont remember installing them

I'm hoping to be able to get this permanently connected so that when the laptop is powered on it has the ability to print to the desktop. I'd be very greatful for an answer to this.
 
This is an authentication issue. You need to check save the password

access denied after reboot
http://support.microsoft.com/default.aspx?scid=kb;en-us;312055
Cannot Use Network Printer If Your Password Is Not Saved


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

John Ritch said:
I get almost the same message. I have a desktop running XP Pro and a
Click to expand...
laptop with XP Home. The desktop has a Laserjet print connected to LPT1.
Both the laptop and the dekstop connect wirelessly to the network. I can add
the printer onto the laptop and it will work fine but as soon as I reboot
the laptop, I loose the printer connection. When I try to print I get the
message 'Access denied .....'
I'm not certain it is a printer issue as much as a rights or
Click to expand...
priviledge(sp?) issue. I have the laptop name in the administrators group on
the desktop but that doesn't do any good. I'm not certain that the 'Other
Network File and Print Services' are installed. I dont think they are (At
least I dont remember installing them.
I'm hoping to be able to get this permanently connected so that when the
Click to expand...
laptop is powered on it has the ability to print to the desktop. I'd be very
greatful for an answer to this.
 
Alan,

The computer is Windows XP, the password option does not
actually come up. We are running off a Windows 2000
network with Exchange 2000. The printers are many and
varied from HP, Kyocera, Ricoh, you name it, we've got
one of them. I'm having trouble with setting up all of
them. It is okay if I add them normally to the computer
through the network, the problem only occurs when I am
trying to add them as default printers for when I set up
new users. At the moment if I set up a printer and add
it to the default user through the registry editor, and
then create a new user and try and edit the printing
preferences I get errors about the operation not working
and messages about the printer spooler is not running,
when I know for a fact that it is. Suggestions?
-----Original Message-----
This is an authentication issue. You need to check save the password

access denied after reboot
http://support.microsoft.com/default.aspx?scid=kb;en- us;312055
Cannot Use Network Printer If Your Password Is Not Saved


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I get almost the same message. I have a desktop
Click to expand...
running XP Pro and a
laptop with XP Home. The desktop has a Laserjet print connected to LPT1.
Both the laptop and the dekstop connect wirelessly to the network. I can add
the printer onto the laptop and it will work fine but as soon as I reboot
the laptop, I loose the printer connection. When I try to print I get the
message 'Access denied .....'
I'm not certain it is a printer issue as much as a
Click to expand...
rights or
priviledge(sp?) issue. I have the laptop name in the administrators group on
the desktop but that doesn't do any good. I'm not certain that the 'Other
Network File and Print Services' are installed. I dont think they are (At
least I dont remember installing them.
I'm hoping to be able to get this permanently
Click to expand...
connected so that when the
laptop is powered on it has the ability to print to the desktop. I'd be very
greatful for an answer to this.


.
Click to expand...
 
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