Access block after installing Nortons Internet Security 2006

  • Thread starter Thread starter SCOUTY
  • Start date Start date
S

SCOUTY

HI Please forgive my ignorance as I am a really newbie to this side of

computers but wish I wasnt. Recently we upgraded to Broadband from a
dial-up modem. Not a prob, great speed. Everything working well until
I decided to trial the NIS 2006 as recommended on Paradise home page.
I installed it per instructions wizard, and ran it. Problem is now I
cant access any E-mail pages or web pages. I contacted Paradise who
suggested contacting Symantec, as they said it sounded like a security
block. Symantec told me to take it out, which I did but my access
setting are still screwed up somewhere. They cant help me now as I dont

have their product in my system! Im stuck as I dont know enough about
the system to correct myself. Paradise have checked my settings and
server details and all is correct. I can ping but still not receive
actual information. It goes away, and tries but It keeps telling me
"Page cannot be displayed"....Very frustrating...cant get on-line to
findout so am using a cafe computer. Any help in plain-speak would be
greatly appreciated. I have learnt a lot about my setting and system
by this happening but cant fix. Thanks

Donna
 
SCOUTY said:
HI Please forgive my ignorance as I am a really newbie to this side
of

computers but wish I wasnt. Recently we upgraded to Broadband from a
dial-up modem. Not a prob, great speed. Everything working well until
I decided to trial the NIS 2006 as recommended on Paradise home page.
I installed it per instructions wizard, and ran it. Problem is now I
cant access any E-mail pages or web pages. I contacted Paradise who
suggested contacting Symantec, as they said it sounded like a security
block. Symantec told me to take it out, which I did but my access
setting are still screwed up somewhere. They cant help me now as I
dont

have their product in my system! Im stuck as I dont know enough about
the system to correct myself. Paradise have checked my settings and
server details and all is correct. I can ping but still not receive
actual information. It goes away, and tries but It keeps telling me
"Page cannot be displayed"....Very frustrating...cant get on-line to
findout so am using a cafe computer. Any help in plain-speak would be
greatly appreciated. I have learnt a lot about my setting and system
by this happening but cant fix. Thanks

Donna
Click to expand...

Symantec NAV, NIS, NSW Removal:
http://basconotw.mvps.org/SymRem.htm
 
Yes thanks, I appreciate that, but I was under instruction from
Symantec to uninstall it as it was from their product this issue
happened. I'll have to take it in to someone with some knowledge as I
cant access the internet to download files to remove files, etc.
Thanks for your assistance.
 
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