accesing windows programs

  • Thread starter Thread starter Alison
  • Start date Start date
A

Alison

When i try to access windows 'add and remove programs' i get this message
'setup was unable to open information file msmsgs.inf. Contact administrator
0x2 at line 2088999592' Thanks, inadvance, for any help anyone can give me.
 
Alison said:
When i try to access windows 'add and remove programs' i get this
message 'setup was unable to open information file msmsgs.inf.
Contact administrator 0x2 at line 2088999592' Thanks, inadvance, for
any help anyone can give me.
Click to expand...

Hi Alison,

Can you open the 'msmsgs.inf' file located at 'c:\windows\inf'. The INF
folder is a hidden folder. If you cannot see the INF folder then click
START > Run and type:

INF

The INF should open now. Can you open 'msmsgs.inf' file.

If you cannot open the file or the file is missing then you may be able
to replace the file by copying the file from:

c:\windows\servicepackfiles\i386 (if it exists)

or

c:\i386 (of it exists)

or

c:\windows\i386 (if it exists)

If none of the folders exists then you may need to expand the file from
the Windows XP CD.

Start > Run > cmd.exe

Type the following in the Command Window:

expand d:\i386\msmsgs.in_ c:\windows\inf


---------------

Also, if the above does not work then try replacing the 'sysoc.inf"
file located in "c:\windows\inf" folder.

Replace the file from these locations:

c:\windows\servicepackfiles\i386 (if it exists)

or

c:\i386 (of it exists)

or

c:\windows\i386 (if it exists)

If none of the folders exists then you may need to expand the file from
the Windows XP CD.

Start > Run > cmd.exe

Type the following in the Command Window:

expand d:\i386\sysoc.in_ c:\windows\inf
 
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