My system was hijacked by a virus and system restore has been turned off by
it. I've tried everything but none seems to work. How do i get my system
restore to function again? i did a virus scan and the system is clean but the
restrictions initiated by the virus are still in place. some of the
restrictions include: no access to control panel, no access to command
prompt, system restore off and some more. any assistance will be greatly
appreciated. my e-mail is (e-mail address removed).
thanks so much
:
Just to add: That applies to XP Pro. XP Home does not have gpedit. The OP
did not specify what version is installed.
Ok. what seems to be the problem is that somehow an administrator of your
computer has restricted your user account to not run system restore. If
you
are the administrator of your computer the following steps will help you
to
navigate to the group policy settings so that you can re eble your system
restore for your user account.
First you will need to reboot in safe mode (when your computer starts just
keep pressing F8 until the advanced boot options menu comes up and then
choose safe mode)
Note: what this will do is unhide the administrator account so we can for
sure log in as an administrator.
now once you are logged in go to
Start and then click Run
type in "gpedit.msc"
This should open up your group policy editor
Expand Computer Configuration, expand Administrative Templates, expand
System, and then click System Restore.
Double-click Turn off System Restore, and then on the Setting tab, select
Disable.
Double-click Turn off Configuration, and then on the Setting tab, select
Disable
Now open your start menu and RIGHT click on My Compuer and select manage
Click on Services and Applications and then select Services
Find the one that says System Restore Service and double click
On the General tab set [Startup Type] to Automatic using the drop down
list.
Then click start service
Return to System Restore in Group Policy Editor and configure both to Not
Configured
Reboot normally and let me know if it all works out for you. if not feel
free to contact me by email so i can continue to work with you to fix this
issue.
(e-mail address removed)