J
JayT
This one's a problem. Can't get rid of it. Can't restore
my browser. Any ideas??
my browser. Any ideas??
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
J
JohnF.
If you are under attack and MSAS does not seem to help:
*Submit suspected spyware report in the tools menu of MSAS*
1. Download lspfix.exe and ccleaner.exe
2. Reboot into safe mode - http://tinyurl.com/pfca
3. Clean out all temp file locations - ccleaner.exe
4. Run MSAS at least twice in full/Deep mode
5. Run a robust, updated antivirus software scan
6. Reboot into normal mode,see if problem has been corrected
Battle Notes:
- If you have trojans (files that won't go away),
you may have to disable System Restore on XP:
http://tinyurl.com/movy
- If your Internet connectivity quits:
http://support.microsoft.com/kb/892350
LSP-Fix - http://www.cexx.org/lspfix.htm
- This program will not detect or remove viruses
http://www.microsoft.com/athome/security/viruses/default.mspx
** For a more detailed attack plan **
http://spywarewarrior.com/sww-help.htm
*** For assistance in battling infestations***
- Get HijackThis.exe from:
http://tomcoyote.org/hjt/hjt199//HijackThis.exe
- Save it to C:\hjt (new folder)
- Open it and select "Scan and Save Log"
- Note where you saved the log
- Send it to Ron Kinner as an attachment
- Ron's email address is (e-mail address removed)
- Put Hijack in the subject so he knows it's not spam
- He will tell you what to do next
Application Notes:
Registering a VB6 dll seems to fix missing agents:
1) Open up a command prompt (start -> run -> cmd)
2) Type in the following "regsvr32 msvbvm60.dll" (without the quotes).
3) Close and re-open Windows AntiSpyware
- Several issues are addressed by Microsoft -
Cookies, supported OS, and cost.
http://www.microsoft.com/athome/security/spyware/software/faq.mspx
- This program will not work with Windows 98 or ME.
If you need a tool for 9X/ME, go here:
http://www.majorgeeks.com/downloads31.html
- If your taskbar is on the side of your screen, the alerts
scroll off the screen. Move the taskbar back to the
bottom or top to stop the scroll, then revert back.
- Mark Ferguson maintains an FAQ:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
*Submit suspected spyware report in the tools menu of MSAS*
1. Download lspfix.exe and ccleaner.exe
2. Reboot into safe mode - http://tinyurl.com/pfca
3. Clean out all temp file locations - ccleaner.exe
4. Run MSAS at least twice in full/Deep mode
5. Run a robust, updated antivirus software scan
6. Reboot into normal mode,see if problem has been corrected
Battle Notes:
- If you have trojans (files that won't go away),
you may have to disable System Restore on XP:
http://tinyurl.com/movy
- If your Internet connectivity quits:
http://support.microsoft.com/kb/892350
LSP-Fix - http://www.cexx.org/lspfix.htm
- This program will not detect or remove viruses
http://www.microsoft.com/athome/security/viruses/default.mspx
** For a more detailed attack plan **
http://spywarewarrior.com/sww-help.htm
*** For assistance in battling infestations***
- Get HijackThis.exe from:
http://tomcoyote.org/hjt/hjt199//HijackThis.exe
- Save it to C:\hjt (new folder)
- Open it and select "Scan and Save Log"
- Note where you saved the log
- Send it to Ron Kinner as an attachment
- Ron's email address is (e-mail address removed)
- Put Hijack in the subject so he knows it's not spam
- He will tell you what to do next
Application Notes:
Registering a VB6 dll seems to fix missing agents:
1) Open up a command prompt (start -> run -> cmd)
2) Type in the following "regsvr32 msvbvm60.dll" (without the quotes).
3) Close and re-open Windows AntiSpyware
- Several issues are addressed by Microsoft -
Cookies, supported OS, and cost.
http://www.microsoft.com/athome/security/spyware/software/faq.mspx
- This program will not work with Windows 98 or ME.
If you need a tool for 9X/ME, go here:
http://www.majorgeeks.com/downloads31.html
- If your taskbar is on the side of your screen, the alerts
scroll off the screen. Move the taskbar back to the
bottom or top to stop the scroll, then revert back.
- Mark Ferguson maintains an FAQ:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
M
Monitor
Get HijackThis.exe from
http://tomcoyote.org/hjt/hjt199//HijackThis.exe
Save it to C:\hjt (new folder) then Open it and select
Scan and Save Log. Note where you saved the log then send
it to Ron Kinner as an attachment. He can probably
identify the problem and tell you how to get rid of it for
good.
Ron email address. (e-mail address removed)
He will tell you what to do next. Put Hijack in the
subject so he will know it's not spam.
For information
HijackThis tutorial:
http://www.bleepingcomputer.com/forums/index.php?
showtutorial=42
If the malware problem comes back further specialised
assistance is available via the Hijackthis forum at
http://forum.aumha.org - make sure you read the top
announcements about pre-post steps you should take before
generating a hijackthis log.
http://tomcoyote.org/hjt/hjt199//HijackThis.exe
Save it to C:\hjt (new folder) then Open it and select
Scan and Save Log. Note where you saved the log then send
it to Ron Kinner as an attachment. He can probably
identify the problem and tell you how to get rid of it for
good.
Ron email address. (e-mail address removed)
He will tell you what to do next. Put Hijack in the
subject so he will know it's not spam.
For information
HijackThis tutorial:
http://www.bleepingcomputer.com/forums/index.php?
showtutorial=42
If the malware problem comes back further specialised
assistance is available via the Hijackthis forum at
http://forum.aumha.org - make sure you read the top
announcements about pre-post steps you should take before
generating a hijackthis log.