M
Mick
I bought a new computer about 5 weeks ago assembled to spec by a local
dealer - Asus A7V600 board, 1G of 3200 Samsung RAM, Athlon 3000 400FSB
processor, 120G Hitachi IDE drive, XP Home and have had endless problems
which I can now only think to ascribe to the design of the board itself. The
machine just crashes when I am using Photoshop (any version) which really
blasts the processor but also when I've tried it with processor-intensive
games with the same result. I have the auto restart feature turned off in XP
and initally I was getting BSODs but lately it just blanks out without any
memory dump. There were no driver problems showing up in the BSODs. Now when
it crashes I have to unplug the power cable and pump the start button a few
times to get it to restart. It is otherwise perfectly stable when I am using
Office, IE etc. I reinstalled a second XP OS on a different partition and
that hasn't had any effect on stability.
Initially we changed power supplies to a 550w and cooler (not sure what the
second one is but it keeps the temperature down at about 50-55C, about 25C
lower than the cutoff temperature). Then we tried out different memory.
Initially it was Infineon 3200, then some 2700 Micron which really freaked
it out and then Samsung 3200. Both types of memory are among the ones listed
by Asus as compatible on their website. We swapped out the board for a
second A7V600 in case it was a faulty board but this has made no difference.
After putting in the Samsung memory, it seemed to fine for about 9 days
until yesterday when it crashed under Photoshop. Since then I can crash it
at will, simply by running a Photoshop action on a series of files which
runs the processor flat out and crashes the machine after about 5 minutes.
Temps do not go above 60C during this according to Asus Probe. I downloaded
a BIOS update last night plus updated VIA 4in1 drivers and these have made
no difference. The BIOS update was, according to Asus, to improve stability
with some brands of Kingston and Kingmax memory so there must be some known
stability problems with the board. I have been posting on the Adobe site
about this and somebody mentioned that there is a known stability problem
but that is all I have heard.
I would be very grateful if some knowledgeable person could point me in the
right direction. Do I ditch the board and go for a different brand or is
there anything else I can do? I am really fed up having spent quite a lot of
money and time trying to get this machine working. The dealer has been
really good about changing parts and trying to get it working but I don't
think he knows what to do now. If I go for a different board, can anybody
suggest something that is very likely to be reliable.
Thanks in advance for any help.
dealer - Asus A7V600 board, 1G of 3200 Samsung RAM, Athlon 3000 400FSB
processor, 120G Hitachi IDE drive, XP Home and have had endless problems
which I can now only think to ascribe to the design of the board itself. The
machine just crashes when I am using Photoshop (any version) which really
blasts the processor but also when I've tried it with processor-intensive
games with the same result. I have the auto restart feature turned off in XP
and initally I was getting BSODs but lately it just blanks out without any
memory dump. There were no driver problems showing up in the BSODs. Now when
it crashes I have to unplug the power cable and pump the start button a few
times to get it to restart. It is otherwise perfectly stable when I am using
Office, IE etc. I reinstalled a second XP OS on a different partition and
that hasn't had any effect on stability.
Initially we changed power supplies to a 550w and cooler (not sure what the
second one is but it keeps the temperature down at about 50-55C, about 25C
lower than the cutoff temperature). Then we tried out different memory.
Initially it was Infineon 3200, then some 2700 Micron which really freaked
it out and then Samsung 3200. Both types of memory are among the ones listed
by Asus as compatible on their website. We swapped out the board for a
second A7V600 in case it was a faulty board but this has made no difference.
After putting in the Samsung memory, it seemed to fine for about 9 days
until yesterday when it crashed under Photoshop. Since then I can crash it
at will, simply by running a Photoshop action on a series of files which
runs the processor flat out and crashes the machine after about 5 minutes.
Temps do not go above 60C during this according to Asus Probe. I downloaded
a BIOS update last night plus updated VIA 4in1 drivers and these have made
no difference. The BIOS update was, according to Asus, to improve stability
with some brands of Kingston and Kingmax memory so there must be some known
stability problems with the board. I have been posting on the Adobe site
about this and somebody mentioned that there is a known stability problem
but that is all I have heard.
I would be very grateful if some knowledgeable person could point me in the
right direction. Do I ditch the board and go for a different brand or is
there anything else I can do? I am really fed up having spent quite a lot of
money and time trying to get this machine working. The dealer has been
really good about changing parts and trying to get it working but I don't
think he knows what to do now. If I go for a different board, can anybody
suggest something that is very likely to be reliable.
Thanks in advance for any help.