A Series of problems

  • Thread starter Thread starter Joyce
  • Start date Start date
J

Joyce

My husbands laptop appears to be running on Windows 2000
professional although when he ordered it two years ago it
was supposed to be XP.

He was having a variety of problems, so I did a quick
restore. For a few months, things were going OK but now
we are having frequent problems. I'll be glad to address
each problem separately but suspect they are related.

Problem 1: When trying to open a word document from the
recent documents list, I receive the following message:
"This document could not be registered. It will not be
possible to create links from other documents to this
document. "

Problem 2: When trying to open an excel spread sheet from
the recent documents list, this message occurs:
"Cannot use object linking and embedding"
Sometimes the error occurs when opening the document from
its directory.

Problem 3: Copy and paste is disabled in a variety of
areas. i.e. Word documents, browser screens,

Any suggestions?
 
Sounds like your "Office" install is messed up. Open any office program
(Word/Excel/Outlook/Access) and run "Detect and Repair" from under the help
menu. Have your Office CD handy.
 
-----Original Message-----
My husbands laptop appears to be running on Windows 2000
professional although when he ordered it two years ago it
was supposed to be XP.

He was having a variety of problems, so I did a quick
restore. For a few months, things were going OK but now
we are having frequent problems. I'll be glad to address
each problem separately but suspect they are related.

Problem 1: When trying to open a word document from the
recent documents list, I receive the following message:
"This document could not be registered. It will not be
possible to create links from other documents to this
document. "

Problem 2: When trying to open an excel spread sheet from
the recent documents list, this message occurs:
"Cannot use object linking and embedding"
Sometimes the error occurs when opening the document from
its directory.

Problem 3: Copy and paste is disabled in a variety of
areas. i.e. Word documents, browser screens,

Any suggestions?
.
Click to expand...
 
Also, I'm not sure what you mean by a quick restore. Win2k doesn't have a
system restore, but XP does. Try Start>Run>winver and what does it say?
 
Sorry for the slow response, sometimes the system hangs.
The Quick Restore was provided by Compaq. I'm running
Version 5.0, Build 2195, Service Pack 1.
 
Thanks for the guidance. I tried that but received an
error message which suggested I was either running in safe
mode of the windows installer is not correctly installed.
I don't appear to be in safe mode so it may be the latter.
Also, I just tried to make the correction from Control
Panel but could not get anything but a header when
clicking Add/Remove programs.
 
Thanks for the guidance. I'm betting this is a great
piece of information but I can't get to the Add/Remove
Programs window. When I clicked on the icon I was
connected to a second window with a header that looks like
the pop up description and a malformed "Cl&ose" button.
Do you think virus or bad install?
 
Joyce said:
My husbands laptop appears to be running on Windows 2000
professional although when he ordered it two years ago it
was supposed to be XP.

He was having a variety of problems, so I did a quick
restore. For a few months, things were going OK but now
we are having frequent problems. I'll be glad to address
each problem separately but suspect they are related.

Problem 1: When trying to open a word document from the
recent documents list, I receive the following message:
"This document could not be registered. It will not be
possible to create links from other documents to this
document. "

Problem 2: When trying to open an excel spread sheet from
the recent documents list, this message occurs:
"Cannot use object linking and embedding"
Sometimes the error occurs when opening the document from
its directory.

Problem 3: Copy and paste is disabled in a variety of
areas. i.e. Word documents, browser screens,

Any suggestions?
Click to expand...


see here

http://www.pacomputing.org/pac/Documents/Troubleshooting/T94_MSBlastFix.htm

and here

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp
 
This is somewhat disturbing-there is another NG
user currently battling the "Cl&ose" button issue as well.

I wonder if there's an undetected worm/virus going
around?

Anyway, he fixed it with this:
See tip 6032 and links in the 'Tips & Tricks' at http://www.jsiinc.com


Jerold Schulman
Windows: General MVP
JSI, Inc.
http://www.jsiinc.com
Click to expand...

Don't know if it'll help with your other
problems, but maybe after doing it you
can access the stuff in Control Panel you need
to fix them.
 
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