A reply from Microsoft!!

  • Thread starter Thread starter Hillbilly
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Hillbilly

In repsonse to a question I asked only a few days ago.
Dear Sir/Madam,
Thank you for your email about running Windows Vista Premium on 32 bit
and 64 bit processors.
In response to your query, I would like to inform you that Vista is still
in the beta phase of its development and hence we are unable to comment on
the upgrade eligibilities for this software. You can visit the following
link on a timely basis for the latest updates.
 
Hi,

Probably because it's RTM, but not in retail yet. Product support is not
involved yet in customer response, they will have to go through their own
support training scenarios prior to that. The only support channels needed
currently are the paid-for ones (Partners, MSDN, Technet), and they have
different venues to use.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
I agree its still beta... If I cant take Vista and install it and it not run
good then it is clealy not a final product. I still have the same problems as
there was with Beta 2.... pretty much... I can install but I can not run
it... it just hangs and freezes on a system less than 2 years old... on a
MOBO that is still in the stores.
 
It is not beta. If the manufacturer of your mobo isn't supporting Vista yet
how can MS?
 
I'd guess that since this a dedicated CTP type forum rather than a
dedicated Beta/MSDN type thingy that: its official when it's official
until then it is unofficial.

In other words once it has gone into full commercial it is official.

Until then it is in a stage release situation so to those that qualify
(probably with limitations imposed) it is "official" but to wider
communities it is still "unofficial".

S'easy really.
 
They take them but not via the Microsoft Beta Client. Vista Gold bug
reporting is the same as XP bug reporting now.
 
'Cause they RTM'd a pig with cheap lipstick and a ton of bugs--many major
feature incompletions as well.

CH
 
"Vista Gold bug reporting is the same as XP bug reporting now"
Please elaborate on how this is done Colin.
 
Chad, sometimes I think of you as the Michael Moore of the group. I'll bet
you are working on a home movie about Microsoft titled "Farhrenheit
1024x768." :)
 
Ronnie--

I've used the upgrade advisor for months on different boxes and I continue
to find it dead wrong a very significant percent of the time as to sound
cards, video cards, and a panoply of hardware it says must be upgraded that
simply does not need to be upgraded at all to run Vista well.

It is so inaccurate that I don't see what practical use it has. It will
lull people into a false sense of security and accuracy.

CH




You cannot simply assume that a system is ready for Vista. You need to run
the upgrade advisor.

Windows Vista Upgrade Advisor:
http://www.microsoft.com/windowsvista/getready/upgradeadvisor/default.mspx

Windows Vista Upgrade Advisor FAQ:
http://www.microsoft.com/windowsvista/getready/upgradeadvisor/faq.mspx
 
Rick, with every bit of respect due. What you just typed sounds like a
hybrid of Rumsfield's last goofey speech this morning, Bush's delusional and
murderous denial, and the confused Iraq Study group that is recommending to
embed people we don't have while making sure their grandchildren don't go
anywhere near Iraq.

For the record, Windows OS RTMs have always been "perpetual Beta", and Vista
more son than any of them besides ME.

In fact there are licensing support channels and pages that encourage you to
call them for info. This has nothing to do with TBT, TAP, MVPs and all the
other alphabets that tested and did the monumental task of lol reporting one
bug to cop their freebie of a $399 Vista Ultimate complements of Paul
Donnelly.

Here's an example of one that has been available for some time. I posted
this on December 10, 2006:

Apparently MSFT is offering volume license sales now from this site:
http://www.microsoft.com/smallbusin...tage/security-microsoft-software-upgrade.mspx

https://microsoft.order-5.com/upgradedesktop/addrform.asp?skipto=4

Microsoft Teams Up With CompUSA to Deliver Windows Vista Business and
Microsoft Office Small Business 2007 Early to Small Businesses Purchasing
Five or More Licenses
http://www.microsoft.com/presspass/press/2006/nov06/11-13CompUSAVLPR.mspx


Simply put, they are ***dragging their asses*** on getting straight sales
and licensing information out, and their licensing people are confused as
hell. RTM is frigging RTM. RTM not in retail doesn't preclude a 65,000
person company with more millionaireds bumping into each other than 150
Nicole Ritchie clones on the LA freeway.

I've worked pretty hard trying to get staight info on upgrade licensing and
pricing and have put together a good bit, but their licensing experts are
confused as of today on exactly what is available to upgrade from what.

A message like that one probably came from Convergys of Ohio, not Redmond
MSFTies. MSFT uses hundreds or orange badge surrogates and scores of
contractors. There would be nothing wrong with it, and many of them do a
great job, but often the information is simply not accurate much like the
support PSS that is simply horrendous. The [MSFT's] that occassionally post
here have no idea how terrible the PSS is if they even know what it is.
They'll never discuss it claiming that they never heard of it.

This is a "support channel" and it has nothing to do with any of the groups
you named, and it sure as hell is needed with 48 days and 36 minutes to go
until they put Vista on sale to the public. For a product with something
like a hundred million dollar ad campaing, they can get decent info out and
they do need to get it out now.

I know a lot of people who run small businesses who are confused about how
and what to buy, and they aren't plugged in like a lot of people who hit
this group all the time.

I can understand the delay until January 30 having the side effect of
perhaps creating some pent up demand as an unintended side effect, and
certainly it should have delayed 6 months more. There are a ton of bugs in
RTM, and I run into new ones every day I use it.

As to the upgrade advisor Ronnie Vernon advocated, the problem with it is
that much of the time it's dead wrong, recommending hardware updates that
aren't at all needed.

CH
 
Chad

The UA was not meant to be the final word on making a decision about whether or not a particular PC can be upgraded to Vista. That's why I include the link to the UA FAQ. There are just too many hardware combinations out there for one program to be able to catalog and analyze. A system may have a hardware item with a very old version of a driver that will trigger an exception in the UA or the system could be short of resources at the time the UA is used.

I have found it to be less than perfect, but generally accurate in most cases.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User
 
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