A program could not start

  • Thread starter Thread starter Derek Da Silva
  • Start date Start date
D

Derek Da Silva

Hi Everyone,

Thanks to Robert L. I have successfully added some firewall settings (which
werent applied with my GPO). For some reason when I attempt to connect to a
workstation using remote assistance I get the error:

"A program could not start. Please try again"

I have disabled the firewall on both workstations (expert and novice) and
the problem persists. I have added the command sessmgr -service but the
problem persists. I would appreciate any advice.

Thank you,
D
 
Is the HelpAssistant user enabled? Also, make sure it is a member of the
helpservices group.
 
Hello,

This issue was resolved after I installed Windows Live Messenger. It seems
that RA is dependant on various APIs used in the messenger.

Thanks,
D
 
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